Simranjeet Kaur Bharaj
Vancouver,BC
Summary
Dedicated and compassionate individual with a background in healthcare, customer service, and leadership roles, currently employed as a Detox Worker with Vancouver Coastal Health (VCH). Leveraging experience and psychology studies to provide comprehensive care and support for chemically dependent individuals, fostering a safe and supportive environment. Seeking a position to utilize my skills in scheduling, booking, clerical and reception functions within a client and family-centered care model.
Overview
3
3
years of professional experience
Work History
Detox Worker
Vancouver Coastal Health
Vancouver
03.2024 - Current
- Provide assessment, monitoring, and referral of chemically dependent adults and youth at the Detox Centre
- Deliver care and supervision to intoxicated individuals
- Ensure the safety of clients, manage medications, and maintain detailed records
- Lead crisis intervention, oversee facility safety practices, and coordinate client care
- Facilitate educational and orientation groups, providing essential life skills training for clients
- Act as a client advocate and maintain cleanliness and orderliness of the unit.
Pharmacy Assistant
London Drugs
04.2023 - Current
- Assisted pharmacists in various pharmacy duties, including filling prescriptions, counting medications, and providing customer service
- Managed cash register operations and responded promptly to inquiries, ensuring smooth operations.
Detox Worker
Salvation Army Harbour Light
08.2023 - 03.2024
- Ensured the safety of clients, managed medications, and maintained detailed records
- Led crisis intervention, oversaw facility safety practices, and coordinated client care
- Facilitated educational and orientation groups, providing essential life skills training for clients
- Acted as a client advocate and maintained cleanliness and orderliness of the unit.
Customer Care Executive
Apollo Medical Shop
01.2022 - 04.2022
- Handled administrative tasks, including medication counting, labeling, and customer service
- Operated the cash register and managed customer inquiries over the phone.
Shelter Associate
Shelter Associates NGO
09.2021 - 12.2021
- Ensured safety and support for guests, fostering a positive atmosphere
- Provided practical and moral support, particularly assisting physically impaired children during camp experiences.
Education
Associates of Science in Biology -
Capilano University
08.2024
Skills
- Grade 12 education
- Current pursuit of higher education in Science
- Healthcare
- Customer service
- Medical terminology
- Communication
- Organizational skills
- Equipment operation
- Keyboard skills
- Computer software applications
- Maintaining client/patient records
- Scheduling appointments
- Reception services
- Dealing with others effectively
- Administrative skills
- Clerical skills
- Scheduling
- Booking
- Appointment management
- Follow-up visits
- Appointment calendars
- Daily schedules
- Integration of activities
- Patient transportation
- Typing
- Filing systems
- Timekeeping
- Flexibility
- Adaptability
Accomplishments
- Volunteered with an NGO in India, actively contributing to marginalized communities.
- Provided dedicated support during the pandemic, demonstrating a commitment to community well-being.
Additionalexperience - Administrativeandclericalskills
- Managed scheduling and booking of client/patient appointments and follow-up visits.
- Ability to keyboard at 40 w.p.m. and proficiency in computer software applications including word processing, spreadsheet, database, and presentation software.
- Maintained appointment calendars and daily schedules, integrating activities from various sites.
- Arranged patient transportation and handled clerical functions including typing and maintaining filing systems.
- Provided reception services by greeting clients/patients, directing them to appropriate areas, and responding to inquiries.
- Performed timekeeping functions for designated staff as required.
Trainingandlicenses
- Naloxone Training
- CPI Blue Card (Crisis Prevention Institute)
- First Aid license
Availability
Flexible with working hours and adaptable to changes in work areas as per operational requirements.
Timeline
Detox Worker
Vancouver Coastal Health
03.2024 - Current
Detox Worker
Salvation Army Harbour Light
08.2023 - 03.2024
Pharmacy Assistant
London Drugs
04.2023 - Current
Customer Care Executive
Apollo Medical Shop
01.2022 - 04.2022
Shelter Associate
Shelter Associates NGO
09.2021 - 12.2021
Associates of Science in Biology -
Capilano University
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