Summary
Overview
Work History
Education
Skills
Education
Contact
Certification
References
Timeline
Generic

Simranjeet Singh

Bolton,ON

Summary

With a proven track record at Bell Canada, I excel in troubleshooting and customer service, ensuring high satisfaction levels. Leveraging problem-solving and technical repair skills, I've significantly enhanced team productivity and client trust. My experience spans from field service to security, highlighted by leadership in streamlining operations and improving service delivery.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Field Service Technician

Bell Canada
Toronto, ON
06.2022 - Current
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Reviewed technical documentation to complete equipment maintenance and repair.

Supervisor

Tim Hortons
Brampton, ON
03.2021 - 08.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Front Gate Security Officer

Main Event Security
Toronto, ON
01.2020 - 03.2022
  • Prevented unauthorized personnel from accessing restricted areas of the property.
  • Identified suspicious activity to determine appropriate response.
  • Maintained high levels of alertness throughout shifts.
  • Provided escorts for visitors as needed upon request.

Education

High School Diploma -

Canadore College of Applied Arts And Technology
North Bay, ON
12.2021

Skills

  • Problem-Solving
  • Troubleshooting and repair
  • Positive Attitude
  • Field Repairs
  • Customer Service
  • Teamwork and Coordination
  • First aid and CPR certified
  • Premises patrol
  • Visitor tracking

Education

North Bay, ON

Contact

Bolton, ON L7C0S3

Certification

  • Individual Security Gaurd (Valid Till - 12/2026)
  • First Aid and CPR certified

References

References available upon request.

Timeline

Field Service Technician

Bell Canada
06.2022 - Current

Supervisor

Tim Hortons
03.2021 - 08.2022

Front Gate Security Officer

Main Event Security
01.2020 - 03.2022

High School Diploma -

Canadore College of Applied Arts And Technology

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