Simranjeet Singh
Bolton,ON
Summary
Driven and dynamic Field Service Technician with a proven track record at Bell Canada, enhancing customer satisfaction through exceptional service and efficient problem-solving. Skilled in troubleshooting and repair, coupled with a positive attitude, I excel in teamwork and coordination, significantly improving operational workflows. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Field Service Technician
Bell Canada
06.2022 - Current
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
Supervisor
Tim Hortons
03.2021 - 08.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Cashier
Aanch Indian Restaurant & Bar
01.2020 - 04.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Canadore College of Applied Arts And Technology
North Bay, ON12.2021
Skills
- Problem-Solving
- Troubleshooting and repair
- Positive Attitude
- Field Repairs
- Customer Service
- Teamwork and Coordination
- Inventory Management
- Heavy Lifting
Timeline
Field Service Technician
Bell Canada
06.2022 - Current
Supervisor
Tim Hortons
03.2021 - 08.2022
Cashier
Aanch Indian Restaurant & Bar
01.2020 - 04.2021
High School Diploma -
Canadore College of Applied Arts And Technology
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