Simranjeet Singh
Brampton,Canada
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
6
6
years of professional experience
Work History
Logistics Coordinator
RBM Logistics Solutions.inc-India
11.2021 - Current
- Help the client to generate business leads
- Assisting in accounting, payroll, and recruiting for clients
- Arrange business meetings according to the client's needs
- Provide growth map to the clients and helps to develop their business in Ontario
- Enhanced team communication with weekly meetings to discuss logistics challenges and solutions.
- Outsourcing employees as per the needs of the client.
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Reduced transportation costs by negotiating favorable contracts with carriers.
- Led sustainability initiatives within logistics department, reducing waste and enhancing environmental responsibility.
Relationship Manager
Axis Bank
12.2018 - 12.2019
- Retail Sales in B2B AND B2C products
- Created communication strategies to meet customers
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions
- Generate leads and regularly follow up on professional software like ECRM.
- Promoted new products, services, and products which are newly introduced by the bank
- Managed, and updated documentation and daily rapport
- Handle the assigned team and regularly follow up on their performance
- Setting up meetings with potential clients for banking business professionals.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Provided exceptional customer service, resolving issues promptly and maintaining client trust throughout the resolution process.
- Implemented CRM best practices, improving data accuracy and usability for client management.
- Enhanced team productivity by leading weekly strategy meetings focused on client engagement and conflict resolution.
- Achieved high levels of client satisfaction through meticulous attention to client needs and preferences.
Education
Niagara College Canada
Niagara Falls, ON08.2021
Master of Science - Agriculture Economics
Guru Nanak Dev University
Amritsar, Punjab09.2018
Bachelor of Science - Agriculture Economics
Punjabi University Patiala
Patiala, Punjab05.2016
Skills
- Problem-Solving
- Decision-Making
- Logistics Analysis
- Customer Service
Additional Information
WES Accreditation(Master degree)., WES Accreditation (Bachelor degree)., General IELTS
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Publications
Price spread in the marketing of Potato in Punjab, https://doi.org/10.35716/ijed/ns20-085, 01/2020, Checking Marketing potential, Price spread evaluations, Evaluate all the marketing channels, Check future demand regarding to supply
Timeline
Logistics Coordinator
RBM Logistics Solutions.inc-India
11.2021 - Current
Relationship Manager
Axis Bank
12.2018 - 12.2019
Niagara College Canada
Master of Science - Agriculture Economics
Guru Nanak Dev University
Bachelor of Science - Agriculture Economics
Punjabi University Patiala
Similar Profiles
Divya SainiDivya Saini
Product and Business Development Manager at RBM OilProduct and Business Development Manager at RBM Oil
Maisam AlhawamdehMaisam Alhawamdeh
Journeyman Ironworker at RBM ConstructionJourneyman Ironworker at RBM Construction
Xavier FloresXavier Flores
Floor Technician at RbmFloor Technician at Rbm