Simranjeet Singh
Dartmouth,NS
Summary
Motivated Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
1
1
year of professional experience
Work History
BarTender
Masala Art Indian Restaurant
2023.01 - 2023.07
- Prepared over 120 types of alcoholic beverages and mixed drinks each day
- Maintained all bar liquor stock, ensuring 0 shortages
- Served food and beverages politely and professionally to several customers per day
- Stocked inventories and handled over 130 supply items for all bar areas and restaurant front counters.
Team member
Subway
2022.05 - 2023.01
- Prepared food items such as deli and hot sandwiches to meet customers specifications
- Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales
- Took orders, prepared foods and processed payments in the full-service fast-paced establishment
- Answered guest questions, delivering the most accurate and updated information available.
Customer Fulfillment Associate
Good Food Company
2022.06 - 2022.12
- Improved customer satisfaction by efficiently handling and resolving customer inquiries and issues.
- Streamlined order fulfillment processes for increased efficiency and timeliness in delivery.
- Enhanced team productivity with thorough training and mentoring of new Customer Fulfillment Associates.
- Boosted customer loyalty, fostering positive relationships through exceptional service.
- Managed high-volume order requests to ensure accurate and timely deliveries.
- Collaborated with cross-functional teams to address inventory discrepancies and improve product availability.
- Reduced errors in order fulfillment, consistently double-checking orders before shipment preparation.
- Assisted customers in navigating the company''s website, ensuring seamless online shopping experiences.
Delivery driver
Sameday express
2022.05 - 2022.11
- Responsible for carefully and safely distributing the orders that they had placed and resolving the issues
- Recorded information, such as cash receipts and ticket fares, and maintaining log books
- Used knowledge and skills of the surrounding area to promptly deliver orders to homes within a set time limit.
Education
Associate of Arts - Tourism And Hotel Management
Boston Business School
Singapore08.2017
Diploma - AutoCAD/cam
GNA-IMTA, India
06.2015
Diploma - Mechanical Engineering
Sri Polytechnic College, India
01.2014
Skills
- Excellent communication with good interpersonal and organizational skills.
- Time management skills.
- Sound knowledge of computer applications.
- Food preparation, customer service, cash handling.
- Team collaboration, sales strategies
- Relationship building
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Arabic
Limited Working
Timeline
BarTender
Masala Art Indian Restaurant
2023.01 - 2023.07
Customer Fulfillment Associate
Good Food Company
2022.06 - 2022.12
Team member
Subway
2022.05 - 2023.01
Delivery driver
Sameday express
2022.05 - 2022.11
Associate of Arts - Tourism And Hotel Management
Boston Business School
Diploma - AutoCAD/cam
GNA-IMTA, India
Diploma - Mechanical Engineering
Sri Polytechnic College, India
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