Simranjeet Singh
Brampton,ON
Summary
Proven in delivering exceptional customer service and assistance, I excelled at HOTEL MOONWALK RESIDENCY by enhancing guest relations and resolving booking discrepancies efficiently. My strong work ethic, coupled with time management skills, ensured high satisfaction levels. I consistently maintained accurate cash transactions at Dairy Queen, showcasing my dedication to accuracy and integrity.
Overview
2
2
years of professional experience
Work History
Cashier
Dairy Queen Grill & Chill
02.2024 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Guest Relations Executive
HOTEL MOONWALK RESIDENCY
09.2022 - 08.2023
- Served as main point of contact for VIP guests and kept hotel departments briefed on individual requirements.
- Managed and improved customer service functions for reception and lounge areas.
- Successfully resolved booking discrepancies by liaising with reservation agents, ensuring minimal disruption to guest plans.
- Established a welcoming atmosphere at the front desk area through impeccable presentation and demeanor.
Education
High School Diploma -
Conestoga College Institute of Technology And Advanced Learning
Guelph, ON12.2025
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cleaning and sanitizing
- Order Taking
Languages
English
Professional Working
Hindi
Full Professional
Timeline
Cashier
Dairy Queen Grill & Chill
02.2024 - 08.2024
Guest Relations Executive
HOTEL MOONWALK RESIDENCY
09.2022 - 08.2023
High School Diploma -
Conestoga College Institute of Technology And Advanced Learning
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