Simranjeet Kaur
Belleville,ON
Summary
Adaptable and results-driven professionals with experience in child and youth care, operations management, and security services. Skilled in supervising operations, ensuring safety and compliance, and supporting youth development. Proven ability to lead teams, manage challenging situations, and deliver strong customer service. Excellent communication, problem-solving, and organizational skills.
Overview
10
10
years of professional experience
Work History
Shift Manager
D&J Roberston
Trenton, ON
01.2023 - Current
- Monitored and coordinated store tasks, ensuring all processes ran smoothly.
- Managed store layout and visual displays, maintaining cleanliness and organizational standards.
- Conducted regular audits to ensure alignment with company policies and procedures, fostering a culture of accountability.
- Oversaw achievement of sales goals and analyzed store performance indicators.
- Analyzed market trends to develop effective strategies for increasing sales and improving customer footfall.
- Coordinated daily activities to maintain high team performance and strict adherence to established policies.
- Implemented training initiatives and mentorship opportunities, fostering teamwork and advancing employee skill sets.
- Managed inventory levels, ensuring adequate stock for production schedules and minimizing waste.
- Analyzed sales data to identify trends and adjust staffing levels accordingly for peak times.
- Resolved customer complaints effectively, maintaining high satisfaction ratings and loyalty.
- Coordinated shift schedules, optimizing resource allocation to meet business demands seamlessly.
- Enforced safety protocols, promoting a culture of compliance and reducing workplace incidents.
- Trained and mentored new employees to maximize team performance.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.
- Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
- Successfully drove new product lines to increase annual profits by 70%%.
Security Officer
Paladin Security Group
Belleville, ON
04.2023 - 10.2025
- Inspected assigned locations routinely to detect and report any unusual or suspicious behavior.
- Conducted real-time monitoring of CCTV cameras and alarm systems to detect and respond to security incidents.
- Implemented access control measures at entrances and exits to safeguard premises and regulate visitor flow.
- Managed emergency response efforts for incidents such as fire, theft, and disturbances to maintain a secure environment.
- Strengthened organizational safety by identifying and reporting incidents, accidents, and security breaches, resulting in proactive risk management.
- Demonstrated a balance of professionalism and approachability in client and team communications.
- Recorded and updated comprehensive logs of visitor entries and security inspections for monitoring purposes.
Child Care Therapist
Bayfield treatment center
Belleville, ON
04.2024 - 09.2025
- Implemented safety protocols to ensure children's well-being during activities.
- Enhanced participant engagement through the successful implementation of interactive games, crafts, and learning exercises. Achieved high levels of participant satisfaction by delivering well-organized and enjoyable activities. Fostered a dynamic and inclusive environment that encouraged creativity and learning.
- Provided comprehensive care by addressing basic needs, focusing on feeding, dressing, and hygiene routines.
- Implemented supportive strategies to nurture emotional development in children through comfort and encouragement.
- Achieved a well-organized daily schedule that included meals, naps, playtime, and study time. Enhanced overall engagement and focus through consistent routine management. Promoted a balanced approach to daily activities, resulting in improved well-being and productivity.
Operational Manager
ON Route
Napanee, ON
07.2021 - 01.2023
- Implemented structured planning and monitoring processes to ensure smooth daily business operations.
- Implemented and refined procedures to guarantee consistent and efficient process performance.
- Achieved enhanced team productivity by establishing clear performance goals. Delivered insightful evaluations of employee performance, driving targeted development initiatives. Cultivated an environment of accountability and high performance across the organization.
- Conducted thorough assessments to pinpoint improvement opportunities and applied targeted solutions to address them.
- Analyzed performance data and proposed actionable improvements to optimize operations.
- Led cross-functional teams in executing strategic initiatives aligned with company goals.
Shift Supervisor
Domino’s Pizza - Belleville, ON
09.2019 - 07.2022
- Coordinated activities to maintain an uninterrupted workflow and prompt order fulfillment.
- Allocated responsibilities and tracked employee progress to maintain productivity and quality standards.
- Coached team members on compliance with company standards to enhance operational efficiency.
- Implemented strategies to engage staff, driving productivity and optimizing efficiency across teams.
- Identified customer needs and recommended relevant products and promotions to drive revenue growth.
- Tracked inventory levels and supported control measures to maintain optimal stock availability.
Child and Youth Worker
W.A.Y. Youth foundation – Chandigarh
09.2016 - 07.2019
- Monitored and assessed safety conditions to guarantee secure environments for all personnel.
- Developed and executed strategies focused on improving health and well-being outcomes.
- Developed and maintained strong connections with stakeholders to facilitate effective communication and partnership.
- Coordinated program planning activities to align with organizational goals and objectives.
- Developed and applied evidence-based intervention strategies to support behavioral improvement.
- Facilitated individual and group counselling, offering emotional support and guidance.
- Engaged with cross-functional teams to ensure alignment on project objectives and deliverables.
Education
Management Information Systems
Loyalist College
Belleville, ON01-2020
Bachelor of Public Relations - Management Information Systems
Loyalist College
Belleville, ON01-2020
Bachelor of Arts - literature, arts, media, social
Panjab University
Chandigarh01-2016
Skills
- Behavior management techniques
- Crisis intervention & de-escalation
- Observation and assessment skills
- Active listening and communication
- Punctual and reliable
- Handling customer complaints
- Energetic and enthusiastic
- Training and mentoring
- Mentoring and coaching
- Quality assurance
- Staff development
- Documentation and reporting
Languages
Punjabi
Native or Bilingual
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Child Care Therapist
Bayfield treatment center
04.2024 - 09.2025
Security Officer
Paladin Security Group
04.2023 - 10.2025
Shift Manager
D&J Roberston
01.2023 - Current
Operational Manager
ON Route
07.2021 - 01.2023
Shift Supervisor
Domino’s Pizza - Belleville, ON
09.2019 - 07.2022
Child and Youth Worker
W.A.Y. Youth foundation – Chandigarh
09.2016 - 07.2019
Management Information Systems
Loyalist College
Bachelor of Public Relations - Management Information Systems
Loyalist College
Bachelor of Arts - literature, arts, media, social
Panjab University