Simranjeet Kaur
Caledon,ON
Summary
Reliable and organized business professional with a BBA and supervisory experience. Skilled in cash handling, customer service, and team management. Seeking to bring strong attention to detail and people skills to a dynamic banking environment.
Overview
4
4
years of professional experience
Work History
Supervisor
Tim Hortons
St. John's, Newfoundland and Labrador
02.2023 - 04.2025
- Supervised daily operations to ensure smooth workflow and customer satisfaction.
- Managed inventory levels to maintain stock availability and minimize waste.
- Resolved customer complaints promptly to enhance overall dining experience.
- Trained new staff on company policies and procedures for consistent service delivery.
Supervisor
Wild Wings
Toronto, Ontario
11.2020 - 10.2022
- Conducted regular performance evaluations to provide feedback and support staff development.
- Directed and supervised team of 15 employees in daily operations.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Education
BBA - Business Management
Humber College
Toronto04-2019
Skills
- Cash handling and reconciliation
- Customer service excellence
- Time management
- Conflict resolution
- Reliability & integrity
Timeline
Supervisor
Tim Hortons
02.2023 - 04.2025
Supervisor
Wild Wings
11.2020 - 10.2022
BBA - Business Management
Humber College