Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Simranjeet Kaur

Summary

As a management professional, highly skilled in overseeing daily operations and ensuring seamless shift transitions. Possesses a strong focus on team collaboration and achieving results, reliably adapting to changing needs. Key strengths include conflict resolution and staff training, valued for reliability and flexibility.

Overview

4
4
years of professional experience

Work History

Cook

Earls Restaurant
11.2024 - Current
  • Prepared and executed menu items consistently to meet quality standards.
  • Collaborated with kitchen staff to optimize food preparation processes.
  • Maintained cleanliness and organization of workstations to ensure safety compliance.
  • Assisted in inventory management, tracking supplies, and minimizing waste.
  • Provided exceptional customer service, ensuring a welcoming dining experience for all guests.
  • Coordinated food and beverage orders, maintaining efficiency during peak service hours.
  • Managed cash register operations, accurately processed payments, and balanced cash drawers.
  • Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.

Shift Supervisor

Wendy's Restaurant
03.2021 - 05.2025
  • Supervised daily operations, ensuring adherence to quality and service standards.
  • Trained and mentored new staff on customer service protocols and food safety practices.
  • Managed inventory levels, reducing waste through efficient stock rotation and ordering processes.
  • Implemented workflow improvements that enhanced team efficiency during peak hours.


• Ensure all cash handling procedures are upheld and accountable for store funds while running a
shift.
• Established methods to meet work schedules.

• Trained staff on job duties and safety procedures. Also trained new staff members on core positions.
• Ensured that food and service meet quality control standards.
• Ensured Customer satisfaction by resolving regular general problems/escalations.
• Covered shifts in case of any absence of staff members.
• Prepared and modified Food order items while considering customer needs & ingredient preferences. Moreover, always plan for ingredients & supplies to prepare meals and
customer orders.
• Participated in different staff meetings to increase the store's sales volume and customer satisfaction.

Education

ECEA - Basic Early Childhood Educator Certificate Program

Pacific Rim College
Cobble Hill, BC
08-2024

MBA - Human Resources Management

University Canada West
Vancouver, BC
07-2022

Skills

  • Customer service
  • New hire training
  • Problem-solving
  • Time management
  • Cleaning and organization
  • Food handling
  • Multitasking and organization
  • Supply restocking
  • Hospitality and service industry background
  • Performance improvement
  • Order verification

Languages

English
Full Professional
Hindi
Professional Working
Punjabi
Professional Working

Timeline

Cook

Earls Restaurant
11.2024 - Current

Shift Supervisor

Wendy's Restaurant
03.2021 - 05.2025

ECEA - Basic Early Childhood Educator Certificate Program

Pacific Rim College

MBA - Human Resources Management

University Canada West
Simranjeet Kaur