Overview
Work History
Education
Skills
Additional Skill Areas
Timeline
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Simranjeet Kaur

Brampton,ON

Overview

2
2
years of professional experience

Work History

FC Associate

Amazon Fulfillment Center
Hamilton, Canada
06.2024 - Current
  • Regularly entrusted with supervisor duties during vacation periods, ensuring seamless team operations
  • Strategically managed labor hours and upheld accurate tracking of departmental productivity
  • Consistently achieved 0% controllable Customer Promise misses through diligent oversight
  • Analyzed defect data to proactively minimize errors and drive monthly productivity gains
  • Frequently ranked as a top performer, earning 24 instances of positive associate and leadership feedback
  • Actively mentored team members, supporting their professional growth and success within Amazon

Part-time Sales Associate

Winners Merchant
Brampton, Canada
08.2023 - 04.2024
  • Trusted to lead operations during supervisor absences, ensuring continuity and high team performance
  • Optimized labor hour usage and maintained precise reporting of departmental productivity metrics
  • Consistently delivered 0% controllable Customer Promise misses through proactive process management
  • Interpreted defect data to reduce errors and enhance monthly performance outcomes
  • Recognized among top performers with 24 documented instances of positive feedback from peers and leadership
  • Provided mentorship and career guidance to associates, fostering growth and team development at Amazon

Education

General Business - Business

Niagara College, Toronto, On
Toronto, ON
04-2024

Skills

  • Critical thinking
  • Conflict resolution
  • Process optimization
  • Employee mentorship
  • Operational management
  • Data analysis
  • Problem-solving
  • Microsoft Word
  • Outlook
  • Power Point
  • Excel
  • Retail customer service

Additional Skill Areas

  • Strong critical thinking and problem-solving skills
  • Proficient with various computer applications (Microsoft Word, Outlook, Power Point, and Excel)
  • Several years of experience in retail customer service

Timeline

FC Associate

Amazon Fulfillment Center
06.2024 - Current

Part-time Sales Associate

Winners Merchant
08.2023 - 04.2024

General Business - Business

Niagara College, Toronto, On

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Simranjeet Kaur