Simranjeet Kaur
Brampton,ON
Overview
2
2
years of professional experience
Work History
FC Associate
Amazon Fulfillment Center
Hamilton, Canada
06.2024 - Current
- Regularly entrusted with supervisor duties during vacation periods, ensuring seamless team operations
- Strategically managed labor hours and upheld accurate tracking of departmental productivity
- Consistently achieved 0% controllable Customer Promise misses through diligent oversight
- Analyzed defect data to proactively minimize errors and drive monthly productivity gains
- Frequently ranked as a top performer, earning 24 instances of positive associate and leadership feedback
- Actively mentored team members, supporting their professional growth and success within Amazon
Part-time Sales Associate
Winners Merchant
Brampton, Canada
08.2023 - 04.2024
- Trusted to lead operations during supervisor absences, ensuring continuity and high team performance
- Optimized labor hour usage and maintained precise reporting of departmental productivity metrics
- Consistently delivered 0% controllable Customer Promise misses through proactive process management
- Interpreted defect data to reduce errors and enhance monthly performance outcomes
- Recognized among top performers with 24 documented instances of positive feedback from peers and leadership
- Provided mentorship and career guidance to associates, fostering growth and team development at Amazon
Education
General Business - Business
Niagara College, Toronto, On
Toronto, ON04-2024
Skills
- Critical thinking
- Conflict resolution
- Process optimization
- Employee mentorship
- Operational management
- Data analysis
- Problem-solving
- Microsoft Word
- Outlook
- Power Point
- Excel
- Retail customer service
Additional Skill Areas
- Strong critical thinking and problem-solving skills
- Proficient with various computer applications (Microsoft Word, Outlook, Power Point, and Excel)
- Several years of experience in retail customer service
Timeline
FC Associate
Amazon Fulfillment Center
06.2024 - Current
Part-time Sales Associate
Winners Merchant
08.2023 - 04.2024
General Business - Business
Niagara College, Toronto, On