Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Simranjeet Kaur

Customer Service
Cambridge,Ontario

Summary

Dynamic and adaptable professional with a proven track record at Tim Hortons and Walmart, excelling in team building and complaint resolution. Demonstrated ability to enhance customer satisfaction and loyalty through efficient service and problem-solving skills. Skilled in account management and sales expertise, contributing to significant team success and operational efficiency.

Overview

5
5
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work History

Cashier

Walmart
01.2022 - Current
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Team Member

Tim Hortons
06.2020 - 01.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

Education

Early Childhood Education - Early Childhood Care And Education

Northern College of Applied Arts And Technology
Toronto, ON
01.2020 - 11.2021

Skills

    Team Building

    Technical skills

    Account management

    Complaint resolution

    Problem-Solving

    Sales expertise

Certification

Investment fund in Canada (IFC)

Languages

English, Hindi, Punjabi

Timeline

Cashier

Walmart
01.2022 - Current

Team Member

Tim Hortons
06.2020 - 01.2022

Early Childhood Education - Early Childhood Care And Education

Northern College of Applied Arts And Technology
01.2020 - 11.2021

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Simranjeet KaurCustomer Service