Simranjeet Kaur
Surrey,Canada
Summary
Dedicated team leader experienced in overseeing and managing successful restaurants, kitchens, and staff. Possesses outstanding customer service and organizational skills and a passion for creating unique and delicious dishes. Proven track record of increasing efficiency and profits. Hard-working professional with experience in ingredient pairings, plating, food presentation, and nutrition. Frequently praised as adaptable by peers, I can be relied upon to help your team achieve its goals. Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Health Care Assistant
Evergreen Hamlets Facility
11.2024 - Current
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Observed patient skin conditions and reported findings to registered nurse.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Food Service Supervisor
A&W
04.2024 - Current
Customer Service Representative
Walmart
03.2024 - Current
- Resolved customer complaints quickly and professionally while maintaining high standards of customer satisfaction
- Ensured all safety regulations were met according to local health codes and standards
- Utilized excellent communication skills when interacting with customers or vendors
Escalation Specialist & Subject Matter Expert
IO Solutions
04.2023 - 02.2024
- Monitored team performance in order to identify any potential issues or areas needing improvement
- Reviewed case histories regularly in order to identify patterns or trends among escalated cases
- Applied knowledge of product features and functionality in order to address customer inquiries accurately
Cashier, Customer Services & People Greeter
Walmart
04.2023 - 02.2024
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner
Food Supervisor
A&W
09.2022 - 03.2023
- Efficiently resolved customer complaints regarding food quality or service issues in a timely manner
- Collaborated with vendors to negotiate pricing contracts on supplies and ingredients
- Effectively managed food production operations to ensure quality and safety standards were met
Customer Service & Closing Supervisor
Safeway West Broadway
09.2019 - 08.2022
- Developed and implemented strategies to improve customer service, employee morale, and store operations
- Collaborated with other departments to develop marketing plans that increased sales revenue
- Provided guidance and support to team members regarding daily tasks or issues that may arise
Elderly Caregiver & Support
Shantinah Old Age Home
05.2018 - 12.2018
- Provided compassionate care to elderly patients in a home setting, ensuring their comfort and safety
- Maintained a clean environment within the client's home by performing light housekeeping duties
- Assisted client with self-administration of medications
Education
Health Care Assistant Program
Western Community College
Surrey, BC01-2025
Early Childcare Education - undefined
B.C COASTAL COLLEGE
03.2024
Associate in Arts (A.A.) - undefined
COQUITLAM COLLEGE
12.2021
Skills
- Food Safety Compliance
- First aid certification
- Waste Reduction
- Budget Management
- Staff Training
- Quality Control
- Cooking Techniques
- Performance Evaluation
- Conducting intakes
- Patient hygiene management
- Patient evaluations
- Patient assessments
- Empathy and compassionate care
- Self motivation
- Feeding assistance
Certification
- Health Care Assistant
- Early Childcare
- Food Safe
- First Aid
Volunteer Experience
ELDERLY CAREGIVER & SUPPORT, SHANTINAH OLD AGE HOME, Zira, Ferozepur, 05/01/18, 12/31/18, Provided compassionate care to elderly patients in a home setting, ensuring their comfort and safety., Maintained a clean environment within the client's home by performing light housekeeping duties., Provided or assisted in routine house cleaning, meal preparation, and laundry., Assisted client with self-administration of medications., Helped with bathing and dressing to support resident personal care needs.
Languages
English
Punjabi
Hindi
Timeline
Health Care Assistant
Evergreen Hamlets Facility
11.2024 - Current
Food Service Supervisor
A&W
04.2024 - Current
Customer Service Representative
Walmart
03.2024 - Current
Escalation Specialist & Subject Matter Expert
IO Solutions
04.2023 - 02.2024
Cashier, Customer Services & People Greeter
Walmart
04.2023 - 02.2024
Food Supervisor
A&W
09.2022 - 03.2023
Customer Service & Closing Supervisor
Safeway West Broadway
09.2019 - 08.2022
Elderly Caregiver & Support
Shantinah Old Age Home
05.2018 - 12.2018
Early Childcare Education - undefined
B.C COASTAL COLLEGE
Associate in Arts (A.A.) - undefined
COQUITLAM COLLEGE
- Health Care Assistant
- Early Childcare
- Food Safe
- First Aid
Health Care Assistant Program
Western Community College
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