Simranjeet Kaur
Surrey,BC
Summary
Committed and hardworking Supervisor with 4 years of experience directing Fine Dine and QSR food service. Well-rounded leader with talent for supervising employees. Swift problem solver with quick and effective solutions to wide array of issues. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Supervisor
Hifive Chicken
04.2020 - 01.2023
- Supervise, coordinate the schedule and activities, and monitor all areas of restaurant including services and kitchen staff and ensure the quality of food preparation and service of food meets restaurant's standards daily.
- Assist management in the hiring, evaluation, and discipline of staff when required and help with inputs in developing new policies, procedures, and financial budgets. Liaise with customers regarding their experiences and comments, supplying feedback on customer letters and comments in a timely fashion.
- Receive all food deliveries and ensure the food quality is up to standard. Ensure all sanitation and health and safety standards are adhered to.
- Tabulate reports regarding sales, inventory, wastage, and repair and maintenance in an effective manner.
- Take daily briefings and maintain high standards of cleanliness and personal appearance of all staff.
- Monitor, and order supplies as necessary and maintain accurate production records. Ensure that operating equipment is used properly and reviewed regularly at specified intervals.
- Prepare schedules as per sales requirements, assign team members their job duties, and train them regarding safety procedures and sanitation.
Supervisor
KFC
08.2021 - 03.2022
- Expertly managed inventories and efficiently handled various stations, ensuring operational efficiency
- Prepared orders, maintained clean stations, and managed prep time effectively
- Trained staff to uphold quality standards and provided excellent customer service
- Ensured a hygienic environment while delivering quick and satisfactory service.
Liquor Store Supervisor
Maple Ridge Liquor Store
11.2021 - 01.2023
- Oversaw efficient receiving and storage of products, ensuring optimal inventory management
- Established and managed work schedules, ensuring smooth store operations
- Proficiently handled cashier duties, ensuring accuracy in transactions and cash handling
- Provided comprehensive training to staff, elevating team performance and customer service
- Offered tailored recommendations to valued customers, ensuring a high level of satisfaction.
- Established clear expectations for staff performance through well-defined job descriptions, performance metrics, and ongoing feedback.
Crew Member
McDonald's
12.2019 - 05.2020
- Provided exceptional customer service, offering suggestions and deals to enhance satisfaction
- Managed stock at the back and prepared food, maintaining a clean and organized workspace
- Operated the drive-thru efficiently and ensured a tidy working area.
Education
Associate of Arts in Economics - General Arts (Economics)
Columbia College
Vancouver, BC01.2022
Secondary Education in Arts (Math And Economics)
RSD RAJ RATTAN PUBLIC SCHOOL
FEROZEPUR05.2019
Skills
- Kitchen Experience
- Food Safety
- Serving Experience
- Kitchen Management Experience
- Assistive Technologies (2 years)
- Computer Skills
- Customer Service (3 years)
- Sales Consultation (3 years)
- Communication Skills (4 years)
- Employee Training
- Problem-Solving
- Time Management
- Multitasking Abilities
- Team Leadership
- Customer Service Management
Accomplishments
- Promoted to supervisor position from team member within a year by following company's performance expectations with accuracy and efficiency.
- Has a record to conduct sale of $5000 in few hours in the history of company.
Certification
- Serving It Right, 09/01/21, 09/01/27
- Food safety
- HACCP training
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
French
Elementary
Timeline
Liquor Store Supervisor
Maple Ridge Liquor Store
11.2021 - 01.2023
Supervisor
KFC
08.2021 - 03.2022
Supervisor
Hifive Chicken
04.2020 - 01.2023
Crew Member
McDonald's
12.2019 - 05.2020
Associate of Arts in Economics - General Arts (Economics)
Columbia College
Secondary Education in Arts (Math And Economics)
RSD RAJ RATTAN PUBLIC SCHOOL
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