Simranjeet Kaur
Lower Sackville,Nova Scotia
Summary
Proven leader at A&W, adept in enhancing team efficiency and customer satisfaction through effective communication and workplace safety protocols. Skilled in money handling and fostering team motivation, I've consistently improved operational effectiveness and financial accuracy, contributing to a positive and productive work environment. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
3
3
years of professional experience
Work History
Assistant Manager
A&W
07.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Supervisor
A&W
08.2023 - 07.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Observed packing operations to verify conformance to specifications.
Supervisor
A&W
07.2021 - 07.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
Education
Diploma - General Business
ST CLAIR COLLEGE
Windsor, ON04.2021
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Verbal and written communication
- Security camera monitoring
- Workplace Safety
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Assistant Manager
A&W
07.2024 - Current
Supervisor
A&W
08.2023 - 07.2024
Supervisor
A&W
07.2021 - 07.2023
Diploma - General Business
ST CLAIR COLLEGE
Similar Profiles
Prabhjot KaurPrabhjot Kaur
Front Leader at A&WFront Leader at A&W
Karandeep SinghKarandeep Singh
Food Service Supervisor at A&WFood Service Supervisor at A&W
Jayme FurlongJayme Furlong
Fast Food Team Member at A&WFast Food Team Member at A&W
Simran WattsSimran Watts
Team Member at A&WTeam Member at A&W
Nicholas FaulknerNicholas Faulkner
Police Officer, Fourth Class Constable at United Chiefs and Councils of Manitoulin Anishnaabe Police Service (UCCM Police)Police Officer, Fourth Class Constable at United Chiefs and Councils of Manitoulin Anishnaabe Police Service (UCCM Police)