Simranjeet Kaur
Surrey,British Columbia
Summary
Proven customer service professional with a track record of enhancing customer satisfaction at Hellcrust Pizza. Skilled in cash handling and demonstrating empathy towards customer needs, I excel in fast-paced environments, ensuring accuracy and efficiency. My commitment to excellence and strong work ethic have significantly contributed to repeat business and a positive workplace atmosphere.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier/Customer Service
Hellcrust Pizza
05.2024 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Cook
Doaba Tiffin Service
05.2024 - 06.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Receptionist
ULO IELTS Institute
01.2023 - 11.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Associates Of Arts - Arts Administration - Cultural Management
Lasalle College Vancouver
Renfrew Street Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Customer service excellence
- Money Handling
- Reliability and punctuality
- Written and verbal communication
- Order Taking
Languages
English
Full Professional
Certification
Food safety certificate
Timeline
Cashier/Customer Service
Hellcrust Pizza
05.2024 - 07.2024
Cook
Doaba Tiffin Service
05.2024 - 06.2024
Receptionist
ULO IELTS Institute
01.2023 - 11.2023
Associates Of Arts - Arts Administration - Cultural Management
Lasalle College Vancouver
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