Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Sales Associate
7-eleven
09.2023 - Current
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Food Service Supervisor
Pizza 64
07.2023 - 02.2024
Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
Reduced food waste by implementing proper inventory tracking and storage practices.
Addressed and resolved customer service issues to establish trust and increase satisfaction.
Streamlined order processing and improved overall service flow with effective communication between kitchen and front-of-house teams.
Picker Packer
Amazon
03.2022 - 06.2023
Enhanced order accuracy by carefully picking and packing items per customer specifications.
Reduced shipping errors by thoroughly checking each item before packaging for shipment.
Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
Team Member
Tim Hortons
07.2021 - 03.2022
Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Addressed and resolved customer complaints in polite and professional manner.
Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Picker Packer
Lufa Farms
02.2020 - 03.2021
Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
Printed labels, packaged boxes, and loaded into outbound containers.
Franchisee and Store Manager at 7 Eleven Store, Brunswick St; 7 Eleven Store, Hamilton; 7 Eleven Store, 189 George StFranchisee and Store Manager at 7 Eleven Store, Brunswick St; 7 Eleven Store, Hamilton; 7 Eleven Store, 189 George St