Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Simranjeet Kaur

Crew Member
Grande Prairie,Alberta

Summary

Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.

Overview

3
3
years of professional experience

Work History

Crew Member

McDonald's
01.2023 - Current
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Participated in ongoing training programs, continuously updating knowledge of company policies and procedures.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Prepared salads, soups and sandwiches for customers.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Front Desk Receptionist & Server

Spicy Fusion
08.2022 - 12.2022
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Resolved customer problems and complaints.
  • Organized, maintained and updated information in computer databases.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Cashier

Petro Canada Gas Station
05.2022 - 06.2022
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.

Volunteer Babysitter

Sood Family
09.2023 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.

Education

Associate of Arts - Arts

Northern Lights College
Dawson Creek, BC
09.2025

Early Childhood Orientation Course -

Basecorp
Online
09.2024 - Current

Skills

  • Food Running
  • Food Preparation
  • Customer Service
  • Time Management
  • Cash Handling
  • Flexible Schedule
  • Hospitality service expertise
  • Cleaning
  • Taking Orders
  • Kitchen maintenance
  • Guest service

Patience and empathy

Strong work ethic

Following directions

Critical thinking

Flexible scheduling

Child supervision

Maintaining safe environment

Toddler care experience

Childcare

Managing routines

Child Development Understanding

Languages

English
Full Professional
Punjabi
Professional Working

Timeline

Early Childhood Orientation Course -

Basecorp
09.2024 - Current

Volunteer Babysitter

Sood Family
09.2023 - Current

Crew Member

McDonald's
01.2023 - Current

Front Desk Receptionist & Server

Spicy Fusion
08.2022 - 12.2022

Cashier

Petro Canada Gas Station
05.2022 - 06.2022

Associate of Arts - Arts

Northern Lights College

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