SIMRANJEET KAUR
Surrey,BC
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Associate
SAVE ON FOODS
Surrey, BC
06.2023 - 11.2024
- Greeted customers and identified their needs.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Processed customer orders accurately and efficiently.
- Resolved customer inquiries in a timely manner.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Updated databases with new and modified customer data.
Grocery Stocker
WALMART
Surrey, BC
07.2023 - 10.2023
- Maintained a clean and organized work area to ensure maximum efficiency in stocking shelves.
- Received, unpacked, and stored incoming merchandise according to company guidelines.
- Inspected product quality and quantity before restocking shelves with new items.
- Verified stock levels of existing products on store shelves to ensure adequate inventory levels.
- Stocked shelves with products based on customer demand and sales trends.
Cashier
WALMART
Richmond, BC
01.2023 - 06.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer inquiries regarding store policies and procedures.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
Education
High School Diploma -
GOLDEN EARTH GLOBAL SCHOOL, SANGRUR
INDIA,PUNJAB07-2022
Associate of Arts - Arts Education
LASALLE COLLEGE OF VANCOUVER
Vancouver, BCCertification
- SECURITY WORKER LICENCE
- SERVING IT RIGHT
Languages
English
Professional
Punjabi
Professional
Hindi
Professional
Timeline
Grocery Stocker
WALMART
07.2023 - 10.2023
Customer Service Associate
SAVE ON FOODS
06.2023 - 11.2024
Cashier
WALMART
01.2023 - 06.2023
High School Diploma -
GOLDEN EARTH GLOBAL SCHOOL, SANGRUR
Associate of Arts - Arts Education
LASALLE COLLEGE OF VANCOUVER
- SECURITY WORKER LICENCE
- SERVING IT RIGHT
Similar Profiles
Parminder KaurParminder Kaur
Bakery Clerk at Save On FoodsBakery Clerk at Save On Foods
Spencer LavioletteSpencer Laviolette
Meat Department Clerk/Customer Service Cashier at Save on FoodsMeat Department Clerk/Customer Service Cashier at Save on Foods
Thaily ZepedaThaily Zepeda
Cashier at Save on FoodsCashier at Save on Foods
JACK BURNARDJACK BURNARD
General Clerk at Save on FoodsGeneral Clerk at Save on Foods
Ahmad RafaqatAhmad Rafaqat
Front-Line Team Member / Cook at Popeyes Louisiana KitchenFront-Line Team Member / Cook at Popeyes Louisiana Kitchen