Simranjeet Kaur
Regina,SK
Summary
Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
1
1
year of professional experience
Work History
Cashier
McDonald's
09.2022 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Worked flexible schedule and extra shifts to meet business needs.
Customer Service Cashier
Walmart
06.2023 - 09.2023
- Enhanced customer satisfaction by resolving issues promptly and professionally.
- Maintained up-to-date knowledge of products and services to provide accurate information to customers.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
Education
Business Management Diploma- HR
Saskatchewan Polytechnic
Moose Jaw, SK04.2024
Skills
- Payment Collection
- POS Systems
- Customer Service
- Returns Processing
- Customer Assistance
- Issue Resolution
- Cleaning and Sanitizing
- Written and Verbal Communication
- Customer Relations
- Order Taking
- Time Management Skills
- Multitasking Capabilities
- Customer Service Excellence
- Adaptability and Flexibility
- Attention to Detail
- Teamwork and Collaboration
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Customer Service Cashier
Walmart
06.2023 - 09.2023
Cashier
McDonald's
09.2022 - Current
Business Management Diploma- HR
Saskatchewan Polytechnic
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