Summary
Overview
Work History
Education
Skills
Certification
Timeline
AssistantManager

SIMRANJEET KAUR

Surrey,BC

Summary

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem- solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Safety standards and protocols Performance improvement Blending techniques . Cash Handling Equipment cleaning Multitasking Abilities Batch adjustment

Overview

3
3
years of professional experience
1
1
Certification

Work History

DEPARTMENT MANAGER

McDonald’s
Coquitlam, BC
04.2021 - 03.2022
  • Trained employees on additional job positions to maintain coverage of roles
  • Greeted and encouraged feedback from customers to implement in-store operational changes
  • Recruited and hired qualified candidates to fill open positions
  • Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability
  • Evaluated store performance by receiving, analyzing, and incorporating feedback from store inspections to implement action plans for improvements
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management
  • Managed shifts in absence of store manager to deliver excellent customer service while promoting sales
  • Supervised staff performing daily activities.

ASSISTANT MANAGER

Chuck E Cheese
, BC
07.2022 - Current
  • Cash Deposits and Receipts, Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
  • Helped with planning schedules and delegating assignments to meet coverage and service demands
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands
  • Planned team-building exercises to increase employee performance and job satisfaction
  • Increased sales by driving operational efficiencies and building excellent customer rapport
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency
  • Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.

LEAD HAND

Joriki
Delta, BC
04.2020 - 06.2022
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Participated in cross-functional team-building activities.
  • Instructed junior team members on protocols and procedures of each station to maximize contributions.
  • Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Operated production machinery safely to reduce workplace accidents.
  • Reviewed component quality to assess conformance with tolerances and remove unacceptable products.
  • Documented counts and sorted finished work to promote easy access for shipping or additional processing.

Education

Bachelor Of Business Administration - Project Management

Yorkville University
New Westminster, BC
03.2022

Diploma of Computer Applications -

Skyteck Education Institute
Ludhiana, Punjab
07.2019

Skills

  • Self-Motivated
  • Inspection paperwork
  • Active Listening
  • First Aid/CPR
  • Staff education and training
  • Multilingual
  • Daily workflow improvement
  • Data Entry and Database Skills
  • Stocking and Replenishing

Certification

  • Certified Standard First Aid with CPR C & AED, St Mark James Training - Aug-06-2023

Timeline

ASSISTANT MANAGER

Chuck E Cheese
07.2022 - Current

DEPARTMENT MANAGER

McDonald’s
04.2021 - 03.2022

LEAD HAND

Joriki
04.2020 - 06.2022

Bachelor Of Business Administration - Project Management

Yorkville University

Diploma of Computer Applications -

Skyteck Education Institute

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SIMRANJEET KAUR