Simranjeet Kaur
Selkirk,MB
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
Work History
Shared Services Manager
OSL Retail Services
02.2020 - Current
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Directed training and retraining of employees to boost performance and enhance business results.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Defined clear targets and objectives and communicated to other team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Shift Manager
Coca-Cola Limited
05.2018 - 02.2020
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Excelled in every store position and regularly backed up front-line staff.
Team Leader
Matrix Logistics
11.2016 - 01.2018
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
Education
Business Education - Diploma
Lambton College of Applied Arts And Technology
Sarnia, ON01.2016
Skills
- Scheduling and Coordinating
- Payroll Services
- Administration and Reporting
- Employee Coaching and Motivation
- Performance Tracking and Evaluations
- Managing Operations and Efficiency
- Business Operations
- Customer Satisfaction
- Customer Care
- Human Resource Management
- Performance Improvement
References
Available upon request.
Timeline
Shared Services Manager
OSL Retail Services
02.2020 - Current
Shift Manager
Coca-Cola Limited
05.2018 - 02.2020
Team Leader
Matrix Logistics
11.2016 - 01.2018
Business Education - Diploma
Lambton College of Applied Arts And Technology
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