Simranjeet Gharial
Stoney Creek,ON
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Gurcharan Truck And Trailer Repair
01.2024 - Current
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
Accounts Assistant
Pro King Logistics
04.2022 - Current
- Enhanced financial accuracy by reconciling accounts, verifying transaction details, and resolving discrepancies
- Assisted in the preparation of accurate financial reports for senior management decision making
- Reduced errors in data entry by implementing a system of double-checking and cross-referencing information
Team Leader
Tim Hortons
12.2022 - 01.2024
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks
- Established clear communication channels that ensured the timely exchange of information between team members and stakeholders.
Service Champion
Taco Bell
01.2020 - 08.2022
- Provided excellent customer service and addressed customer inquiries in a timely manner.
- Operated cash register accurately and efficiently while maintaining proper cash control procedures.
- Checked inventory levels regularly to ensure adequate supply of products for customers.
- Maintained cleanliness of store floors by vacuuming, dusting, mopping, sweeping, and disposing of trash.
Education
Advanced Diploma - Aviation
Fanshawe College of Applied Arts And Technology
London, ON06.2026
High School Diploma -
Saltfleet High School
Stoney Creek, ON06-2022
Skills
- Data Inputting
- Customer Service
- Team Oversight
- Verbal and written communication
- Documentation Review
- Effective Problem Solving
- Time Management
- Decision Making
- Correspondence Management
- Report Generation
Certification
- ROC-A
- Computer Applications-Spreadsheets (COMP2022)
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Professional Working
Timeline
Front Desk Receptionist
Gurcharan Truck And Trailer Repair
01.2024 - Current
Team Leader
Tim Hortons
12.2022 - 01.2024
Accounts Assistant
Pro King Logistics
04.2022 - Current
Service Champion
Taco Bell
01.2020 - 08.2022
Advanced Diploma - Aviation
Fanshawe College of Applied Arts And Technology
High School Diploma -
Saltfleet High School
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