SIMRANDEEP KAUR
Winnipeg,Canada
Summary
Reliable Dietary Aide brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Dietary Aide
Home Extendicare Maples Long-Term Care
06.2022 - Current
- To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in the Extendicare Code of Conduct.
- To be aware of the Resident's Rights and responsibilities and endeavor to respect and promote them.
- To serve meals to residents and guests in a professional and courteous manner. To assist in the setup and preparation for service of various items such as beverages, salads, desserts, etc.
- Attention to the Resident Rights and responsibilities and endeavor to respect and promote it.
Customer Care Specialist
Skip The Dishes
03.2020 - 05.2022
- Took ownership of customers issues to follow problems through to resolution.
- Verified accuracy of customer account information and updated when necessary.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Used exceptional communication to connect with customers, assess needs and present solutions.
- · Responding to incoming customer queries regarding billing, payments, existing and new services, promotions and offers, upgrade or downgrade of services, payments, etc.
- · Strong English communication skills, oral and written, along with flexibility to work various shifts within our hours of operations.
- Ability to keyboard accurately, minimum 40 words per minute
Sales Associate
Winners & HomeSense
08.2018 - 03.2020
- Efficiently processed transactions within a busy, fast-paced retail environment.
- Maintained the sales floor and items on the shelves neat and organized so that customers felt welcome and could easily find products.
- Communicated with the customers in a friendly and approachable manner and ensured their needs were met.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Associate of Arts - Culinary Arts & Design
Manitoba Institute of Trade And Technology
Winnipeg, MB03.2019
Skills
- Time Management
- Customer Consulting
- Office Equipment Proficiency
- Document Control
- Computer Skills
- Active Listening
- Business Development Understanding
- Order Fulfillment
- Freight Operations
- Customer Relationship Management
- Service Standard Compliance
- Multitasking Strengths
Reference
• Harkirat Singh (Co-worker at Skip TheDishes)
Contact: (431-335-5560)
• Rishu Sharma (Fleet Dispatcher at Bison Transport)
Contact: ( 778-325-4642)
Timeline
Dietary Aide
Home Extendicare Maples Long-Term Care
06.2022 - Current
Customer Care Specialist
Skip The Dishes
03.2020 - 05.2022
Sales Associate
Winners & HomeSense
08.2018 - 03.2020
Associate of Arts - Culinary Arts & Design
Manitoba Institute of Trade And Technology
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