Summary
Overview
Work History
Education
Skills
Timeline
Generic

Simrandeep Kaur

Surrey,BC

Summary

Results-driven retail leader with hands-on experience, progressing from Sales Associate to Assistant Team Leader. Expertise in supervising staff, maintaining store standards, and optimizing daily operations in a fast-paced environment. Strong skills in team coordination, inventory control, and cash management, ensuring efficient operations and a positive customer experience.

Overview

2
2
years of professional experience

Work History

Sales Associate

Dollarama
Vancouver, British Columbia
05.2024 - Current
  • Guided customers in locating products and addressing inquiries to enhance shopping experience.
  • Restocked shelves and organized merchandise to improve accessibility and customer satisfaction.
  • Maintained store cleanliness and ensured a welcoming environment.
  • Assisted customers in finding specific products and providing tailored product advice to support informed purchasing decisions.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Assistant Team Leader

Dollarama
Vancouver, British Columbia
05.2024 - Current
  • Assisted team leader with daily store operations and staff scheduling, ensuring seamless workflow.
  • Delivered excellent customer service by addressing inquiries and resolving issues, enhancing customer satisfaction.
  • Assisted in training new employees on policies and procedures.
  • Coordinated inventory management and merchandise stocking, optimizing product availability.
  • Monitored cash handling procedures during shifts to ensure accuracy and security.
  • Utilized problem-solving skills when dealing with difficult situations or customer complaints.
  • Implemented changes based on feedback from senior management or customers.

Education

BBA - Business And Project Management

Vancouver Community College
Vancouver
07-2025

Skills

  • Cash handling
  • Customer service
  • Time management
  • Teamwork and collaboration
  • Effective communication
  • Conflict resolution
  • Team leadership

Timeline

Sales Associate

Dollarama
05.2024 - Current

Assistant Team Leader

Dollarama
05.2024 - Current

BBA - Business And Project Management

Vancouver Community College
Simrandeep Kaur