Sumanpreet Kaur
Brompton,Ontario
Summary
Operations Specialist with experience developing realistic solutions to assure satisfactory consumer and customer experiences. Committed to resolving problems and maintaining accurate metrics and reports. An enthusiastic, diligent, and career-oriented person with knowledge of networking, wireless communications, security, cloud computing, virtualization, and many more concepts, looking for an opportunity where I can utilize my knowledge and skills to learn and upgrade my skills in your organization
Overview
2
2
years of post-secondary education
Work History
Team Member
Domino's Pizza
01.2023 - 06.2023
- Provide prompt answers to customer requests, identifying and resolving problems or disputes in a professional manner.
- Process and manage the orders obtained from the system, which will be distributed to the warehouse's operational team for completion.
- Communication with customers on the status of orders, or when they get any problems.
- Prepare and sort documents such as cycle count reports, invoices; identify and interpret data for system entry.
- Coordinate with customer to submit billing as per agreed timeframes along with required supporting documents, monitor & follow up any discrepancies in original tax invoices, escalating as necessary.
- Always make sure that the company fulfils all contractual commitments to its customers.
- Facilitated successful project outcomes through meticulous organization of resources while maintaining open lines of communication among stakeholders.
Education
Business General[672]
Mohawk College
Mississauga,Ontario 04.2024 - 12.2025
Skills
- Critical Thinking
- Customer Relations
- Problem-Solving
- Problem Resolution
- Team Management
- Customer Service
Languages
English
Full Professional
Timeline
Business General[672]
Mohawk College
04.2024 - 12.2025
Team Member
Domino's Pizza
01.2023 - 06.2023
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