Simrandeep Kaur

• Enhanced customer satisfaction by providing efficient and professional front desk services.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Developed strong working relationships with team members, fostering a positive work environment.
• Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
• Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.

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• Enhanced customer satisfaction by maintaining a clean and organized dining area.
• Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
• Maintained safety standards by properly handling food and adhering to sanitation guidelines.
• Assisted in inventory management, ordering supplies, and minimizing food spoilage.
• Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
• Operated cash register accurately, managing transactions efficiently while providing excellent customer service.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Responded quickly to incidents and assessed active situations for security concerns.

• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Completed full building and grounds patrols to spot and investigate concerns.
• Worked independently and collaboratively to resolve urgent issues to protect lives and property.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

• Greeted customers at counter to fulfill requests and answer questions.
• Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
• Prepared and served various food and drink items to customer specifications in fast-paced environments.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.

• Processed customer service orders promptly to increase customer satisfaction.
• Handled customer inquiries and suggestions courteously and professionally.

• Upsold additional products and services to customers, increasing revenue
• Assisted customers with returns, refunds and resolving transaction issues
• Built relationships with customers to encourage repeat business

• Assembled orders and packed items for shipment, conveying orders to shipping personnel
• Worked safely around moving machinery
• Entered quantity received against purchase order in computer system
• Prepared orders for shipment by picking, packing, and labeling merchandise