SIMRANDEEP KAUR
Cambridge,ON
Summary
Dedicated Office Administrative with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
NORTH PLUS LOGISTICS
10.2023 - 01.2024
- Reduced errors in documentation by meticulously proofreading and editing written materials.
- Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
- Ensured timely completion of projects with diligent task prioritization, delegation, and follow up.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Coordinated travel arrangements for executives while adhering to budgetary guideline and preferences.
- Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.
- Identified communication channels to set roadmap to distribute information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Optimized workflow efficiency by researching and implementing appropriate software tools for various administrative tasks.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Streamlined office processes by implementing efficient filing and organizational systems
Administrative Assistant
OVERLAND EAST TRANSPORTATION
09.2022 - 09.2023
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.· Maintain driver, truck and trailer files.
- Coordinate priorities for all safety and compliance functions company wide.
- Assist with all driver questions regarding hours of service.
- Manage insurance claims process for incidents including reporting claims and weekly follow up with insurance providers until claim is resolved.
- Assist the recruitment/onboarding department with driver onboarding, including driver orientation, review and audit of driver qualification files, and setup of new drivers in application systems.
- Based on safety data and trends, lead company-wide driver education &.communication for any policy updates, reminders and issues.
- Professionally communicate and coordinate with all other departments including recruitment, maintenance and operations to ensure all drivers are operating within all applicable rules, regulations, policies and procedures.
- Answered the phone calls.
- Maintain inventory.
- Apply IRP plates and permits.
- Comply with all rules, regulations and safety policies of the company.
- On a daily basis, check logbooks of drivers to ensure drivers compliance to DOT rules and regulations.
General Laborer
THE HOME DEPOT
06.2021 - 08.2022
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and
- containers.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.Improved shipping efficiency by optimizing packing procedures and inventory management.
- Ensured regulatory compliance by properly labeling shipments, adhering to safety protocols, and maintaining documentation.
- Conducted regular inventory audits to minimize discrepancies between actual stock levels and system records.
- Collaborated with sales and customer service teams to address client concerns regarding shipments quickly and effectively.
- Maximized warehouse space utilization through strategic pallet stacking techniques and optimized storage layouts.
- Implemented an effective returns process, reducing processing time for returned items while maintaining high-quality standards.
- Picked orders, scanned products and packed boxes.
- Regularly reviewed carrier performance metrics, making data-driven decisions when selecting vendors for future shipments.
- Coordinated with procurement teams to monitor supply levels, ensuring adequate stock availability for continuous order fulfillment.
- Coordinated storage locations and product movements.
- Scheduled pickups and deliveries to maintain smooth operations.
- Enhanced customer satisfaction through timely order processing and accurate shipment tracking
Administrative Clerk
Janta Hospital
11.2018 - 11.2020
- Enhanced office productivity by managing incoming calls, emails, and appointments for staff members.
- Streamlined administrative processes by implementing efficient filing and organizational systems.
- Boosted department efficiency with timely completion of assigned tasks such as drafting correspondence or reports for management review.
- Helped maintain a positive office atmosphere with proactive conflict resolution and team-building efforts.
- Entered data into system and updated patient contacts with information to keep records current.
- Created and updated records and files to maintain document compliance.
- Utilized productivity tools to complete tasks and improve performance.
- Conducted research to assist with routine tasks and special projects. Coordinated travel arrangements for staff members.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
Education
2 Years Diploma in Health Care Administration
St. Lawrence College
Kingston, ON12.2021
Bachelor of Science - Degree in BSc. Nursing
Naam Rattra International College of Nursing
Amritsar, India05.2018
Skills
- Event Planning
- Database Entry Billing and Invoicing
- Document Scanning
- Word Processing
- Inventory Management
- File Organization
- Billing and Coding Customer Engagement
- Office Supply Management
- Database Administration
- Scheduling and Calendar Management
- Supply Inventory
- Expense reporting
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Administrative Assistant
NORTH PLUS LOGISTICS
10.2023 - 01.2024
Administrative Assistant
OVERLAND EAST TRANSPORTATION
09.2022 - 09.2023
General Laborer
THE HOME DEPOT
06.2021 - 08.2022
Administrative Clerk
Janta Hospital
11.2018 - 11.2020
2 Years Diploma in Health Care Administration
St. Lawrence College
Bachelor of Science - Degree in BSc. Nursing
Naam Rattra International College of Nursing
Similar Profiles
Ankit GuptaAnkit Gupta
Truck driver at North Time LogisticsTruck driver at North Time Logistics
Olga FenshamOlga Fensham
Bookkeeper at North Shore Logistics and Supply ChainBookkeeper at North Shore Logistics and Supply Chain
Narveen DhillonNarveen Dhillon
Customer Service Representative at North Trans LogisticsCustomer Service Representative at North Trans Logistics
Scott HuntScott Hunt
Volunteer at Family BusinessVolunteer at Family Business
Daviaan MajorDaviaan Major
Laborer at No Worries ServicesLaborer at No Worries Services