Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Simrandeep Kaur

Brampton,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Receptionist

Sood Hospital
03.2022 - 11.2023
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
  • Helped maintain office security by monitoring visitor access and issuing badges as needed.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.

Customer Service Representative

Easy Day
06.2022 - 01.2023
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Education

Associate of Arts -

Sheridan College - Hazel McCallion Campus
Mississauga, ON
12.2025

High School Diploma -

G.H.G Khasla High School
Ahmedgarh, India
04.2021

Skills

  • Fluent in English
  • Excellent Communication
  • Data Entry
  • Active Listening
  • Time Management
  • Problem-Solving
  • Microsoft Word

Languages

English
Full Professional

Timeline

Customer Service Representative

Easy Day
06.2022 - 01.2023

Receptionist

Sood Hospital
03.2022 - 11.2023

Associate of Arts -

Sheridan College - Hazel McCallion Campus

High School Diploma -

G.H.G Khasla High School

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Simrandeep Kaur