Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
Timeline
Generic

Simrandeep Jassi

Calgary,AB

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Well-qualified financial systems leader offering demonstrated skill and success in managing internal accounting processes, improving controls and strengthening systems for optimal performance. Proficient in all aspects of accounting, including accounts payable and receivable, budget administration and payroll. Organized Front Desk Agent with strong interpersonal and computer skills. Background in customer service and support and accustomed to managing difficult client situations. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

10
10
years of professional experience

Work History

Bookkeeper

Xlimo Calgary
01.2020 - Current
  • Bookkeeping
  • Helping my husband run his Limousine & trucking business
  • Customer Relations
  • Cold calling
  • Dispatching
  • Load brokering.
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.

ASSISTANT MANAGER

AUJLAS BAR AND GRILL
01.2019 - 01.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Produce Supervisor

GOODFOOD WAREHOUSE
01.2020 - 10.2020
  • Reported product ordering and shipping discrepancies to department manager.
  • Evaluated employee performance regularly, providing constructive feedback and opportunities for professional growth.
  • Generated signage for produce goods and performed price check functions.
  • Maintained a clean and organized department, adhering to sanitation guidelines and company policies.
  • Enhanced team productivity, providing comprehensive training and support for staff members.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.

Server

Applebee's
12.2019 - 08.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Manager / Keyholder

FAIRWEATHER
09.2019 - 02.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Onboarded new employees with training and new hire documentation.
  • Controlled costs to keep business operating within budget and increase profits.

Picker Packer

AMAZON WAREHOUSE WORKER
05.2019 - 08.2019
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.

Sales Associate, Cashier

FOREVER 21
09.2018 - 05.2019
  • Promoting company deals
  • Dealing with customers respectfully.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

CASHIER

SCOTIABANK SADDLEDOME
01.2016 - 01.2017
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Learned duties for various positions and provided backup at key times.

EVENT DECOR ASSISTANT

CRYSTAL DECOR
01.2014 - 01.2015
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.
  • Organized resources, records and personnel to accomplish aggressive targets.

Education

SOCIAL WORKER & ADDICTIONS COUNSELLOR: REEVES COLLEGE
01.2021

A.S.I.S.T ASSISTED SUICIDE INTERVENTION TRAINING
01.2021

NVCI NONVIOLENT CRISIS INTERVENTION TRAINING
01.2021

F.I.O.P CERTIFIED
01.2021

WORKPLACE SAFETY PRACTICES CERTIFIED
01.2019

NELSON MANDELA HIGH SCHOOL
01.2018

WORKPLACE SAFETY PROGRAM CERTIFIED
01.2018

AGRICULTURE SAFETY CERTIFIED
01.2018

Skills

  • FINANCIAL MANAGEMENT
  • Trained in bookkeeping and business math
  • Cashier Skills and Knowledge
  • Basic knowledge of simple accounting
  • Completed all cashier and teller duties
  • Trained new cashiers
  • CUSTOMER SERVICE
  • Met with customers to identify their needs
  • Understanding the problem
  • Developed a strong client base
  • Placed special orders and ensured items were received on time
  • Demonstrated an ability to close sales
  • COMMUNICATION
  • Worked well with co-workers and managers
  • Trained new employees
  • Fluent in English, Hindi, Punjabi
  • Budget support
  • Cash Flow Management
  • Customer Relations

Volunteer Experience

Assisted in charitable activities since I was a child and developed strategies to alleviate the stress load of daily tasks on organizers. First person contact with donors and as well as accepting clothing donations, organizing, distribution. All my work was freelance and never compensated. I gave my time to the children and fellow volunteers. I loved being part of a team and working within a team-oriented atmosphere. This in turn helped me develop my strengths in dealing with high stress situations when time is of importance when meeting deadlines.

Languages

English
Full Professional
Punjabi
Full Professional

Timeline

Produce Supervisor

GOODFOOD WAREHOUSE
01.2020 - 10.2020

Bookkeeper

Xlimo Calgary
01.2020 - Current

Server

Applebee's
12.2019 - 08.2020

Manager / Keyholder

FAIRWEATHER
09.2019 - 02.2020

Picker Packer

AMAZON WAREHOUSE WORKER
05.2019 - 08.2019

ASSISTANT MANAGER

AUJLAS BAR AND GRILL
01.2019 - 01.2022

Sales Associate, Cashier

FOREVER 21
09.2018 - 05.2019

CASHIER

SCOTIABANK SADDLEDOME
01.2016 - 01.2017

EVENT DECOR ASSISTANT

CRYSTAL DECOR
01.2014 - 01.2015

SOCIAL WORKER & ADDICTIONS COUNSELLOR: REEVES COLLEGE

A.S.I.S.T ASSISTED SUICIDE INTERVENTION TRAINING

NVCI NONVIOLENT CRISIS INTERVENTION TRAINING

F.I.O.P CERTIFIED

WORKPLACE SAFETY PRACTICES CERTIFIED

NELSON MANDELA HIGH SCHOOL

WORKPLACE SAFETY PROGRAM CERTIFIED

AGRICULTURE SAFETY CERTIFIED
Simrandeep Jassi