Simran Watts
Surrey
Summary
Dynamic team member with proven customer service expertise at A&W, enhancing satisfaction through effective problem-solving and clear communication. Recognized for maintaining organized workstations and fostering teamwork, contributing to a positive environment. Skilled in cash handling and committed to achieving production goals while supporting colleagues during peak times.
Overview
1
1
year of professional experience
Work History
Team Member
A&W
03.2025 - 07.2025
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Team Member
Payal Chaat House
10.2024 - 02.2025
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
Education
Associate of Arts - Psychology
Alexander College
Burnaby09-2026
Humanities
Simigo International School
India 03-2022
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Collaboration and teamwork
- Following instructions
- Cash handling
- Cleaning
- Leadership qualities
- Organizing work stations
Languages
English
Professional Working
Punjabi
Professional Working
Timeline
Team Member
A&W
03.2025 - 07.2025
Team Member
Payal Chaat House
10.2024 - 02.2025
Associate of Arts - Psychology
Alexander College
Humanities
Simigo International School
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