Summary
Overview
Work History
Education
Skills
Professional Summary
Accomplishments
Languages
Timeline
Generic

S.P.S. Waraich

Sri Muktsar Sahib,Punjab

Summary

Top management professional, deeply accomplished and results-driven senior management leader with an extraordinary record of success driving high value revenue & profit gains, large-scale cost savings & improved organizational productivity and performance in automotive sector. Areas of expertise include sales, training, finance & insurance as well as new & used car sales to include customer satisfaction & relentless drive for excellence. Consistent, documented ability to lead teams in developing new, profitable revenue streams and opening new distribution points. Superb change agent with proven talents for building customer-focused organizations that exceed goals year after year and recruiting & developing other leaders with an equal desire to excel & win. Combine entrepreneurial drive with business-management skills to drive gains in revenue and market share.

Overview

38
38
years of professional experience

Work History

President

Brars Hyundai
07.2019 - 05.2024
  • Directly responsible for overall profitability, sales and service for this large volume Hyundai dealership (Sri Muktsar Sahib Sahib, Gidderbaha, Malot & Kilianwali)
  • Define and implement long and short-term objectives; oversee and control all daily operations, policy implementation and strategic direction
  • Set and administer budgets; initiate cost controls to ensure profitability
  • Recruit, hire and motivate staff including key management and support personnel for sales, finance & insurance, service parts and body shop departments; evaluate overall and individual performance and devise & implement proactive management training processes
  • Establish department goals with management team, which are based on exceeding the expectations of customers through continuously improving products and services
  • Provide an environment of mutual trust & respect and demand the highest ethical standards from staff and management
  • Spearhead organizational restructuring and change management initiatives that transformed the organization into crossfunctional, customer-focused teams that produced striking increases in internal efficiency while improving responsiveness and solutions to customers' challenges
  • Reduce total expenses by correcting cash-flow problems, improving inventory turnover and upgrading facilities to enhance energy savings and environmental compliance
  • Create and design all advertising and marketing campaigns; knowledge of all media venues with expertise in print and electronic marketing
  • Demonstrated experience in e-commerce initiatives
  • Perform annual budgeting including capital requirements and implement weekly forecasting and reporting
  • Develop processes to create an effective sales organization; identifying changes in market demand and modifying strategies for expansion of market share
  • Exploring potential business avenues & managing marketing & sales operations for achieving the business targets; initiating market development efforts and increasing business growth
  • Conceptualizing & implementing competitive strategies for generating sales, developing as well as expanding market share towards the achievement of revenue & profitability targets
  • Ensuring customer support, service operations, warrant support and supervising parts business
  • Steering efforts to generate profitability and volume of parts business meets the monthly target
  • Maintaining optimum levels of parts inventory at national level by upholding required buffer stocks for parts, through rigorous planning and order scheduling month on month
  • Quickly establish rapport with employees; balance client-relationship needs with organizational goals, cost controls, and compliance requirements to create a positive work environment
  • Devise creative and cost-effective incentive and morale-boosting programs (including special events and a tiered awards structure) that increased employee satisfaction and productivity.

Vice President

Hira Automobiles Ltd.
09.2015 - 06.2019
  • Responsible for ensuring the profitability of the dealership by overseeing various departments including variable operations (sales & financing), fixed operations (service & parts), and business office (accounting & administration)
  • Hired all management positions, completed performance evaluations regularly, and developed short and long-term goals for each department manager
  • Planned and developed objectives annually and submitted time projections to corporate management for approval
  • Effectively communicated with the comptroller/office manager on a weekly basis to review department forecasts and ensure consistency with annual projections.

Vice President

Brars Hyundai
09.2014 - 09.2015
  • Handled day-to-day activities and administrative activities including general management, finance and production management, and general sales management
  • Background includes the establishment of programs to increase sales, improve productivity, reduce costs, and enhance customer relations
  • Explained the policies and procedures of the dealership to all employees and following up with employees to ensure that these issues are understood and followed
  • Provided dealership with weekly reports on the financial condition of the dealership
  • Oversaw the monthly financial statement to ensure it is complete, accurate and submitted on time to management/dealership owners
  • Coordinated with business/administrative office to ensure that records and analyses are correctly maintained
  • Maintained an enthusiastic attitude to build positive employee attitude and morale
  • Created cost-effective advertising programs and merchandising strategies for the dealership
  • Focused on any customer complaints that department managers are unable to rectify and taking the necessary steps to resolve these complaints.

Vice President

Hira Automobiles Ltd.
08.2005 - 08.2014
  • Responsible for profitability in both the new and used vehicle departments and for customer retention
  • Created the annual dealership sales forecasts by estimating total vehicle sales, gross and operating profits as well as expenses for the new-and-used sales departments
  • Met with vehicle sales managers to plan and implement objectives for achieving sales and gross profits
  • Hired and monitored the performance of the department managers, holding weekly sales meetings and conducting sales training
  • Met monthly with the dealership's general manager to review forecasts and profits for each department
  • Audited all appraisals of trade-in vehicles
  • Issued all demonstration vehicles and ensuring that appropriate dealership records are maintained.

Franchise

Cholamandalam Investment and Finance Company
04.2002 - 04.2005
  • Cross selling of all financial products to VF customers, funding, collection, NPA & open market in the respective catchment
  • Led the team leaders & sales executives and ensured the execution of sales activities and delivery of Business targets agreed.

Sales Manager

HI Tech Satluj Motors Pvt.Ltd.
10.2000 - 02.2002
  • Assisted customers with all vehicle features and prepared all required paperwork
  • Monitored dealership inventory on an everyday basis and forecasted monthly objectives for all car sales activities.

Branch Manager

MRF Tyres
03.1999 - 09.2000
  • Successfully restructured and organized the office, transforming it into one of the top offices in terms of temporary assignment output
  • Trained and developed employees in sales, customer service, and gaining market growth
  • Identified new market segments and significantly expanded the customer base by 20%.

Own Business Agriculture Property

02.1995 - 03.1998

Factory Head

Amar Tyres Pvt. Ltd.
07.1986 - 02.1995
  • Lead all associates in production operations with a focus on optimal productivity and high standards of quality
  • Addressed concerns raised by staff or clients regarding the factory's processes, policies, and any other item which may require attention
  • Developed and implemented policies improving the safety and productivity of the factory while taking into account employee safety and product quality.

Education

Bachelor of Arts -

Punjabi University
Patiala

Senior School Certificate Examination (10+2) -

The Punjab Public School
Nabha, Punjab

Skills

  • Operations Management
  • Organic Business Growth
  • Revenue & Profit Growth
  • Staff Coaching & Mentoring
  • Organizational Development
  • Leadership Development
  • Finance, Budgeting & Cost Management
  • Performance & Quality Standards
  • Human Resources Management
  • Customer Satisfaction & Allegiance
  • Policy & Procedure Development
  • Contract Negotiations
  • P&L Management/Budget Planning
  • Strategy, Vision & Mission Planning
  • Training & Development
  • Leadership Team Building
  • Organizational Leadership
  • Operational Excellence
  • Strategic Planning
  • Employee Relations

Professional Summary

  • Proficient in developing distribution network, sales projections, budgets, cost-control systems & standardized procedures designed for stable operations & bottom-line profits; strategic leader with capabilities in accelerating growth & improving profits. Expertise in creating sales plans including strategic objectives, forecasting, circle management, sales performance KPIs, recruitment and resources; effective in forecasting for each product and territory, realistic costs of operating the sales force; and sales promotion plans.


  • Skills in determining a business unit’s mission & strategic direction; capability to formulate and implement tactical initiatives as well as strategic advices to partners for achieving corporate strategic goals. Proactively conducting opportunity analysis by keeping abreast of market trends and competitor moves to achieve market-share metrics. Breaking new avenues & driving sales growth.


  • Sales & Marketing : Handle strategic planning, traditional marketing, consumer marketing, business-to-business, presentations, product demos and interaction with all key people and convince them implicitly, closing the case keeping all the major aspects in front and increased sales growth. Excellent skills in ensuring business plan achievement, key account development, scheme & team management, primary & secondary sales, display management, sales promotion, and market share.


  • Channel Management & Distribution: Planning, developing and appointing new business partners to expand product reach in the market and working in close interaction with the dealers and distributors to assist them to promote the product.


  • Client Relationship Management: Managing customer centric operations and ensuring customer satisfaction by achieving delivery and service quality norms. Identifying improvement areas & implementing measures to maximise customer satisfaction levels.


  • Team Supervision: Monitoring, recruiting, training & motivating the manpower and providing direction to the sales team for ensuring optimum performance and enhancing their professional and soft skills. Analyzing the performance of team members for assigning targets on a regular basis.


  • Operations: Supervise field investigation activities with a view to obtain accurate information to assess the credit worthiness of the channel partners and retailers. Evaluate investigative reports on competition activities town wise penetration, service levels and potential areas of the assigned territory. Expert planner, presenter, negotiator, and businessperson able to & maintain harmonious relations with Key clients, strategic partners and build consensus across multiple organizational levels.

Accomplishments

  • Turned around an underperforming Hira Automobiles and opened 3 more branches at Gidderbaha, Malot & Kilianwali by commercial and operational worldwide strategy, restoring profitability, producing higher-than-market revenue gains, winning market share in strategic and emerging domestic regions, and delivering double-digit EBITA growth.
  • Reversed losses into profits, serving as catalyst for growth and expansion of struggling organizations; quickly restored forward momentum, generating year-over-year revenue gains and profits at steady return-on-sales.
  • Improved sales policies and practices. Defined the sales cycle, created accurate job descriptions and developed standards for customer relationship management.

Languages

English
Hindi
Punjabi

Timeline

President

Brars Hyundai
07.2019 - 05.2024

Vice President

Hira Automobiles Ltd.
09.2015 - 06.2019

Vice President

Brars Hyundai
09.2014 - 09.2015

Vice President

Hira Automobiles Ltd.
08.2005 - 08.2014

Franchise

Cholamandalam Investment and Finance Company
04.2002 - 04.2005

Sales Manager

HI Tech Satluj Motors Pvt.Ltd.
10.2000 - 02.2002

Branch Manager

MRF Tyres
03.1999 - 09.2000

Own Business Agriculture Property

02.1995 - 03.1998

Factory Head

Amar Tyres Pvt. Ltd.
07.1986 - 02.1995

Bachelor of Arts -

Punjabi University

Senior School Certificate Examination (10+2) -

The Punjab Public School
S.P.S. Waraich