Simran Verma
Student
Brampton,ON
Overview
5
5
Languages
Work History
Server Shift Leader
Served Co
Mississauga, ON
04.2023 - 05.2023
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Cashier
Walmart
Brampton, ON
01.2023 - 03.2023
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Certification Diploma - Police Investigation
Sheridan College Institute of Technology And Advanced Learning
Brampton, ON 01.2023 - Current
Skills
Staff schedule administration
Hospitality administration
Dining room management
Marketing initiatives
Dining room logistics
Food safety
Wine knowledge
High-volume dining
Guest relations
Food and beverage pairings
Menu presentation
Order accuracy
Daily specials memorization
Front-of-house display creation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Business opportunities are like buses, there’s always another one coming.
Richard Branson
Timeline
Server Shift Leader
Served Co
04.2023 - 05.2023
Cashier
Walmart
01.2023 - 03.2023
Certification Diploma - Police Investigation
Sheridan College Institute of Technology And Advanced Learning
01.2023 - Current