Simran Sra

• Continuously monitored cameras and building alarm system

• Answering incoming calls and routing calls to appropriate personnel

• Maintained customer mailboxes and ensured tenants received all communications put out by management

• Building fase watch, fire watch, interior/ exterior patrols

• Building bypass activities.

• Event management.

• Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.

• Maintained a safe environment for staff and visitors through proactive surveillance and communication.
• Responded quickly to emergency situations to assess and deflect issues.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Completed full building and grounds patrols to spot and investigate concerns.

• Maintained a safe environment for staff and visitors through proactive surveillance and communication.
• Responded quickly to emergency situations to assess and deflect issues.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Completed full building and grounds patrols to spot and investigate concerns.

• · Efficient barista with year of experience at Fahrenheit café in Toronto providing friendly service.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• · Collaborated with team of 11 to raise customer service scores.
• · Served 100+ customers per day, taking the time to give each one my full attention.
• · Ran cash drawer for over 100 + transaction every day.