Simran Simran
Security Guard
Brampton
Summary
Dynamic professional with a proven track record at Emelord Security, excelling in customer service and reservations management. Enhanced operational efficiency by streamlining front desk processes and effectively resolving resident inquiries. Skilled in problem-solving and relationship building, ensuring a safe and welcoming environment for all.
Overview
1
1
year of professional experience
3
3
Certifications
3
3
Languages
Work History
Concierge
Emelord Security
10.2024 - Current
- Implemented efficient package handling procedures, reducing wait times for residents while maintaining organization of storage spaces.
- Offered administrative support by managing schedules, coordinating meetings, and maintaining records as required by property management standards.
- Streamlined front desk operations for increased efficiency and improved customer service.
- Coordinated move-ins and move-outs seamlessly, minimizing disruptions to both current and incoming residents.
- Managed resident inquiries and concerns with professionalism, resulting in timely resolutions.
Security Officer
WestEgg Security
06.2024 - 09.2024
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Education
MBA - Technology, Innovation & Entrepreneurship
International Business University
Toronto, Canada 05.2001 -
BBA - Finance
Khalsa College
Amritsar, India 05.2001 -
Skills
Customer service
Telephone etiquette
Problem-solving
Relationship building
Proactive attitude
Highly adaptable
Certification
Security Guard License
Timeline
Concierge
Emelord Security
10.2024 - Current
Security Officer
WestEgg Security
06.2024 - 09.2024
MBA - Technology, Innovation & Entrepreneurship
International Business University
05.2001 -
BBA - Finance
Khalsa College
05.2001 -
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