Simran Simran
Etobicoke,ON
Summary
A responsible and motivated person ready to apply education in the workplace. offer excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
KFC Taco Bell
North York, ON
10.2022 - Current
- Assisted customers in navigating the company website and placing online orders, improving overall user experience.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Student Volunteer
St. Dunstan Catholic Center
Mississauga, ON
12.2023 - 04.2024
- Strengthened interpersonal communication abilities through constant interaction with diverse populations during volunteering events.
- Demonstrated adaptability by quickly adjusting to changing circumstances or unforeseen challenges during volunteer events.
- Boosted team morale and productivity by consistently providing support and encouragement to fellow volunteers.
Student Volunteer
Jake's House
Mississauga, ON
08.2023 - 12.2023
- Exemplified leadership qualities while coordinating group activities, delegating tasks effectively, and maintaining open lines of communication among team members.
- Regularly communicated with management to provide feedback and updates.
- Supported clients through the development of new life skills, obtaining resources, and transitioning back to society.
Education
Diploma in Developmental Services - Developmental Services Worker
Fanshawe College
Toronto , ON 04.2024
Skills
- Housekeeping abilities
- Meal Preparation
- Nutrition knowledge
- Safety Monitoring
- Mobility support
- First Aid Training
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
Standard and Emergency First-aid certificate.
Red Cross first aid training, July 14th, 2023.
CPI certificate
Non-violent crisis intervention, April 19th, 2023
AODA Training
September, 2023
Timeline
Student Volunteer
St. Dunstan Catholic Center
12.2023 - 04.2024
Student Volunteer
Jake's House
08.2023 - 12.2023
Customer Service Representative
KFC Taco Bell
10.2022 - Current
Diploma in Developmental Services - Developmental Services Worker
Fanshawe College