Summary
Overview
Work History
Education
Skills
Languages
Certification
Interests
Timeline
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Simran Simran

Simran Simran

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Office Admin in Health Services

Mohawk College
09.2022 - 04.2024
  • Reviewed and edited transcribed reports and corrected material for spelling, grammar, and clarity.
  • Produced and delivered transcripts within anticipated timeframes to meet tight deadlines.
  • Efficiently managed large volume of work assignments while maintaining attention to detail and accuracy standards.
  • Used headsets and transcribing software to take dictation of medical documents.
  • Improved billing accuracy by implementing a streamlined invoicing process.
  • Handled account payments and provided information regarding outstanding balances.
  • Production of various documents
  • Learned Office etiquette

Associate

Amazon
09.2022 - Current
  • Managed multiple tasks and met time-sensitive deadlines
  • Resolved customer problems and complaints
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments
  • Developed and implemented strategies to increase customer satisfaction and engagement
  • Generated sales reports and presentations for senior management
  • Developed strong rapport with customers and created a positive impression of business
  • Created solutions for customers to satisfy specific needs, quality, and budget.

Receptionist

Dental Clinic
09.2021 - 06.2022
  • Managed conference room schedules to ensure efficient use of space for meetings and other events.
  • Tracked important information in Excel spreadsheets and ran reports or generated graphs using data.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Helped office staff prepare reports and presentations for internal or client-related use.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.

Education

Diploma - Medical Administrative Assistant

Mohawk College of Applied Arts And Technology
Hamilton, ON
04.2024

High School Studies -

State Public School
Punjab, India
07.2021

Bachelor of Science -

Guru Nanak National College
Nakodar, Punjab

Skills

  • Typing Speed
  • Developing and maintaining filing systems
  • Organizing meetings
  • Scheduling appointments
  • Making travel arrangements
  • Strong communication and organizational skills
  • Confidentiality
  • Telephone etiquette
  • Time Management
  • MS Office, Outlook, Quickbooks, CIS, Express Scribe
  • Presentation
  • Medical Terminology
  • Computer Skills
  • Billing with OHIP

Languages

English
Hindi
Punjabi

Certification

AODA, WHMIS, Fire Safety, Workplace Harassment and Workplace Violence, Worker Health and Safety Awareness, Mask Fit, Typing Speed

Interests

Singing, Dancing, Travelling

Timeline

Office Admin in Health Services

Mohawk College
09.2022 - 04.2024

Associate

Amazon
09.2022 - Current

Receptionist

Dental Clinic
09.2021 - 06.2022

Diploma - Medical Administrative Assistant

Mohawk College of Applied Arts And Technology

High School Studies -

State Public School

Bachelor of Science -

Guru Nanak National College

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Simran Simran