Simran Simran
Sarnia,ON
Summary
Dedicated agricultural student with a passion for sustainable farming practices and a solid foundation in food handling protocols. Possesses valuable computer certifications enhancing proficiency in data analysis and agricultural management systems. Backed by hands-on experience in cooking, cleaning, cashiering, and delivering exceptional customer service. Demonstrates adaptability, strong work ethic, and a commitment to excellence in every task undertaken. Eager to leverage diverse skills and knowledge to contribute effectively to agricultural and food service environments while continuously learning and growing within the industry.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cooking Assistant
Burrito Guys
09.2023 - Current
- Streamlined ingredient preparation processes, reducing overall cooking time for each dish.
- Collaborated with culinary team to develop seasonal menus featuring fresh, local ingredients.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Continuously updated knowledge on current culinary trends through industry publications and workshops.
- Managed inventory effectively, minimizing food waste and optimizing cost efficiency.
- Received positive feedback from customers on taste and presentation of dishes, boosting overall satisfaction rates.
Customer Service Representative
Zudio
02.2023 - 07.2023
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Educated customers about billing, payment processing and support policies and procedures.
- Sought ways to improve the processes and services provided.
- Conducted training sessions for customer service representatives on various aspects of the job, including soft skills development, product knowledge enhancement, and procedural updates.
- Utilized data analytics tools to monitor performance trends regularly, identify areas for improvement, and implement necessary changes.
- Investigated and resolved customer inquiries and complaints quickly.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Cashier
Vishal Mega Mart
09.2022 - 01.2023
- Handled cash with high accuracy and took care to check bills for fraud.
- Addressed customer needs and made product recommendations to increase sales.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- I helped customers complete purchases, locate items, and join reward programs.
Cleaning
Bansal Hospital
01.2021 - 08.2022
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Developed strong relationships with clients, providing prompt communication and updates on the progress of cleaning tasks, ensuring their satisfaction.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Developed and implemented comprehensive cleaning plan for entire building.
- Removed trash, debris and other waste materials from premises.
- Contributed to a positive work atmosphere by fostering teamwork and open communication among crew members.
- Arranged and removed tables, chairs and decorations to prepare facilities for events such as meetings and banquets.
Education
Bachelor of Science - Agriculture
Maharishi Markandeshwar University
Amabala, Haryana08.2018
Skills
- Meat Preparation
- Herb Identification
- Quality Control
- Workplace Safety
- Irrigation system
- Fertilizer Application
- Disease Control
- Soil evaluation
- Livestock management
- Crop Cultivation
- Crop Management
- Office 365 Security
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Full Professional
Software
Microsoft office
Certification
Food handler certificate
Computer (microsoft) Certificate
Timeline
Cooking Assistant
Burrito Guys
09.2023 - Current
Customer Service Representative
Zudio
02.2023 - 07.2023
Cashier
Vishal Mega Mart
09.2022 - 01.2023
Cleaning
Bansal Hospital
01.2021 - 08.2022
Bachelor of Science - Agriculture
Maharishi Markandeshwar University
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