Simran Sharms
Moose Jaw,Saskatchewan
Summary
Fluent in English , I am a service-oriented professional with robust analytical and problem-solving skills. Proficient in cash handling at point-of-sale and adept at managing customer relations, I excel as an excellent team player, emphasizing collaboration, training, and team leadership. Thriving in fast-paced environments, I bring prioritization, multitasking, and effective problem-solving abilities. My familiarity with Microsoft Office, including Word, Excel, and PowerPoint, further complements my skill set. Additionally, I am recognized for my punctuality, reliability, self-starting initiative, and physical capacity to handle heavyweight items.
Overview
1
1
year of professional experience
Work History
Server
Hotel
03.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Line Cook
Resturant
02.2023 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity..
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Maintained smooth and timely operations in preparation and delivery of meals.
- responsible for food service, cash handling, beverage attendance and customer service. They typically fulfil both front- and back-of-house responsibilities
Intern in Customer Associate
Ferns & Petals
08.2022 - 11.2022
- Engaged customers on phone by greeting them, answering questions on products or services and asking questions to identify needs.
- Recommended items to customers based on specific needs and explained features and benefits.
- Assisted with price verifications and implemented adjustments for discounts or promotions.
- Processed purchases and handled payment transactions using POS system.
Education
No Degree - Right To Serve Alcohol
Serve It Right Saskatchewan Workshops
Sk 03.2023
BBA - Business Management
GRD Institute of Management And Technology
Dehradun India 01.2021
Diploma in Computer Application And Programming - Computer Application And Programming
Electronic Service And Training Center
INDIA03.2020
Skills
- Food Running
- Food Delivery
- Safe Food Handling
- Food Inspection
- Beverage Preparation
- Supply Restocking
Languages
English
Elementary
Timeline
Server
Hotel
03.2023 - Current
Line Cook
Resturant
02.2023 - Current
Intern in Customer Associate
Ferns & Petals
08.2022 - 11.2022
No Degree - Right To Serve Alcohol
Serve It Right Saskatchewan Workshops
BBA - Business Management
GRD Institute of Management And Technology
Diploma in Computer Application And Programming - Computer Application And Programming
Electronic Service And Training Center
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