Simran Sandhu
Surrey,BC
Summary
Dynamic aviation professional with a robust background in leadership and management roles within the industry. Proven success as a Ramp Operations Supervisor and Duty Manager, showcasing strong organizational and managerial skills. Adept at overseeing ground operations, implementing safety protocols, and ensuring regulatory compliance. Skilled in leading teams to achieve operational excellence and consistently meeting objectives within budget constraints. Hands-on experience in aircraft cargo handling and equipment operation. Eager to bring a strategic and results-driven approach to a leadership position in the aviation industry, contributing to the growth and success of the organization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Project Lead
ABCoast Aviation Services
Richmond, BC
12.2023 - Current
- Spearheading Daily Airside escorting activities with a focus on efficiency and safety.
- Managing and coordinating Security escorts, General Labourers & Traffic management for various Airside and Terminal Projects
- Cultivating a collaborative work environment and facilitate effective communication among team members.
- Proactively addressing Challenges and identifying opportunities for process improvement.
- staying abreast of industry regulations and standards. Implementing best practices to uphold the highest quality and safety standards.
- Mentoring and developing team members for enhanced performance and growth.
- Snow desk operations for YVR
Snow Operations
Tier 1
Richmond, BC
10.2022 - Current
- Apron Snow operations
- Operated Multihogs to clear roads and sidewalks of accumulated snow, ice, and debris.
Business Development Manager
Manj Drywall Services LTD.
Metro Vancouver, BC
07.2019 - Current
- Developed and implemented strategies to increase sales and market share.
- Identified potential clients, built relationships, and negotiated contracts.
- Conducted research on industry trends, competitor activities, and customer needs.
- Collaborated with marketing team members to design promotional materials.
- Analyzed customer feedback to identify areas for improvement in products and services offered.
- Monitored competitors' activities, prices, products, services., in order to stay ahead of the competition.
- Maintained open and ongoing communication with clients to meet needs and expectations.
Airside Safety Escort
ABCoast Aviation services
Richmond, BC
04.2023 - 11.2023
- Ensure compliance with safety regulations and protocols on the airside.
- Verify the identity and credentials of individuals entering the airside area.
- Accompany individuals without proper airside clearance to their destinations.
- Provide guidance and instructions for safe movement within the airside area.
- Maintain effective communication with airside personnel and control centers.
Ramp Operations Supervisor
Primeflight Aviation services
Richmond, BC
03.2023 - 05.2023
- Oversaw ramp agents by assessing performance, determining schedules and training on proper procedures.
- Updated shift paperwork, assisted with payroll and produced reports.
- Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
Duty Manager
Airport terminal services
Vancouver, BC
10.2021 - 02.2023
- Oversaw and managed loading, unloading and security of aircraft cargo.
- Coordinated day-to-day schedules, tasks and positions for ground crew.
- Consistently met company and department objectives within budget and time constraints.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Oversaw ramp agents by assessing performance, determining schedules and training on proper procedures.
- Updated shift paperwork, assisted with payroll and produced reports.
- Created positive work environment for employees and delivered exceptional customer service.
- Monitor on-time performance of the fleet service/ramp operation, Making necessary adjustments to keep the operation on time.
- Managed 150-person team handling Airline & airport operations in Time focused environment.
Ramp Supervisor
Airport Terminal Services
Vancouver, BC
01.2020 - 09.2021
- Oversaw ramp agents by assessing performance, determining schedules and training on proper procedures.
- Loaded and unloaded aircraft cargo, passenger baggage and freight.
- Operated conveyor belts, push-back tractors and aircraft tugs daily.
Ramp Crew Chief
Airport terminal services
Vancouver, BC
08.2018 - 12.2019
- Loaded and unloaded aircraft cargo, passenger baggage and freight.
- Operated conveyor belts, push-back tractors and aircraft tugs daily.
- Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
Education
Citation And Level 1 in Electrical -
Kwantlen Polytechnic University
Cloverdale, BC03.2019
High School Diploma -
Cambridge International School
Phagwara, IN03.2016
Associate of Arts - Criminology
Kwantlen Polytechnic University
Surrey, BCSkills
- Operational Efficiency
- Customer Service
- Airport operations
- Key performance indicators
- Conflict resolution
- Performance Management
- Leadership
- Employee Development
- KPI Setting and Review
- Culture Improvements
Languages
English
Full Professional
Hindi
Professional
Punjabi
Native/ Bilingual
Affiliations
- Volunteer For Punjab Police fo 2 years.
- Currently Volunteering actively with Kidsplay Organization.
Certification
-Certified Emergency First Aid for Industry (OFA Level 1)
-Certified Standard First Aid with CPR C & AED
-D AVOP License with YVR from Oct 2020-Mar 2023
References
References available upon request.
Timeline
Project Lead
ABCoast Aviation Services
12.2023 - Current
Airside Safety Escort
ABCoast Aviation services
04.2023 - 11.2023
Ramp Operations Supervisor
Primeflight Aviation services
03.2023 - 05.2023
Snow Operations
Tier 1
10.2022 - Current
Duty Manager
Airport terminal services
10.2021 - 02.2023
Ramp Supervisor
Airport Terminal Services
01.2020 - 09.2021
Business Development Manager
Manj Drywall Services LTD.
07.2019 - Current
Ramp Crew Chief
Airport terminal services
08.2018 - 12.2019
Citation And Level 1 in Electrical -
Kwantlen Polytechnic University
High School Diploma -
Cambridge International School
Associate of Arts - Criminology
Kwantlen Polytechnic University
-Certified Emergency First Aid for Industry (OFA Level 1)
-Certified Standard First Aid with CPR C & AED
-D AVOP License with YVR from Oct 2020-Mar 2023
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