Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Simran Sandhu

Brampton,Ontario

Summary

Experienced Retail Store
Supervisor with couple of years
experience having a track record
of implementing successful
customer service and visual
merchandising strategies
resulting in increased sales and
customer experience.
Demonstrated ability to adapt to
new platform. Ready for new
professional challenges and
seeking career-oriented position.

Overview

5
5
years of professional experience

Work History

Retail Store Supervisor

Cellular X
08.2019 - Current

 Ensures the adherence of all the cash handling procedures.
 Handles verbal guest complaints immediately, and
communications verbal and written complaints to the Manager.
 In the manager's absence, supervise the entire operation.
 Performed daily operating task, including opening/closing the
store.
 Performed digital promotion for the products and services
offered at store.
 Confer with potential customers regarding product needs and
advise customers on type of product to purchase.
 Performing tasks such as repairs of Iphones
 Performed regular checks on inventory to prevent out-of-stocks
or overstocks.
 Boosted sales by Developed digital marketing technique by
10%.

Warehouse Associate

Purolator
03.2019 - 08.2019

 Working with conveyor and roller belts, inside trailers, cargo
containers and package vehicles.
 Accurately scanned products going in trailers
 Performed tasks such as scanning/cubing/reweighing
 Participate in Loading , unloading and sorting packages.
 Complying with all Corporate policies and procedures.
 Handled packages weighed upto 50lbs.
 Examined merchandise for defects or damage before stocking
shelves.

Crew Member

Burger King
09.2018 - 03.2019

 Assisted customers with dietary restrictions and food allergies
to order appropriate meals.
 Performed extensive side work before and after the shift to
ensure food prep areas were clean and well-organized
 Organized and stored ingredients according to schematics and
expiration dates.
 Memorized food and drink recipes to prepare orders with speed
and accuracy.
 Maintained high standards of customer service during high-
volume, fast-paced operations
 Handled currency and credit transactions quickly and
accurately

Education

Diploma -

Cambrian College of Arts And Technology
Brampton, ON
04.2020

No Degree -

Orane International School of Beauty & Wellness
Chandigarh, India
06.2018

High School Diploma -

Bhartiya Public School
Ambala Cantt, India
03.2017

Skills

  • Being able to read, comprehend, and adhere to written rules and procedures
  • 5 years of customer service experience
  • Possess a track record of treating people politely
  • Answering customers' queries face to face, over the phone, and via email
  • Manages multiple tasks effectively
  • Handles distractions well
  • Have avalid "G" license

Accomplishments

  • Scholarship of Distinction 2020 from Cambrian College of Arts
    and Technology
  • Certificate of Scholarship 2019 from Cambrian College of Arts
    and Technology

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Retail Store Supervisor

Cellular X
08.2019 - Current

Warehouse Associate

Purolator
03.2019 - 08.2019

Crew Member

Burger King
09.2018 - 03.2019

Diploma -

Cambrian College of Arts And Technology

No Degree -

Orane International School of Beauty & Wellness

High School Diploma -

Bhartiya Public School
Simran Sandhu