Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Simran Saini

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Supervisor

Tim Hortons
11.2022 - Current
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Collected, arranged, and input information into database system.
  • Created and managed project plans, timelines and budgets.

Butcher

Warraich Meats
02.2024 - 04.2025
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Adhere to safety and cleanliness standards and maintained equipment.
  • Used boning knife, skewers and twine to shape, lace, and tie roasts.
  • Performed meat inspections and checked temperature environment to maximize food safety.

Store Manager

Hudson's Bay
06.2020 - 10.2022
  • Researched competitor trends and interpreted findings to report conclusions to supervisors.
  • Assisted in creating written, video, and image content for marketing channels.
  • Researched interesting and relevant content to capture interest and improve site traffic.
  • Tracked key metrics and developed spreadsheets and data models.

Representative

TELUS Store
01.2019 - 04.2020
  • Communicated with clients and customers to gather, provide and share updated information on products and services.
  • Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
  • Learned and utilized upselling techniques to encourage customers to make additional purchases and increase sales.
  • Managed inventory to provide customers with access to products in high demand.
  • Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
  • Generated reports detailing findings and recommendations.
  • Gathered, organized and input information into digital database.

Operations Assistant

Golden Boy Foods
01.2018 - 12.2019
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Devised processes to boost long-term business success and increase profit levels.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate, and support sustainability objectives.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

Education

BBA - Business Administration

Canadore College of Applied Arts And Technology
12.2021

High School Diploma -

BCM SENIOR SECONDARY SCHOOL
03.2016

Skills

  • Documentation and Reporting
  • Overtime Management
  • Complaint Resolution
  • Team Supervision
  • Cash Handling
  • Client Service
  • Work Planning and Prioritization
  • Conflict Resolution
  • Flexible Schedule
  • Complex Problem-Solving
  • Account Management
  • Attention to Detail

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Certification

Dispatch Training - Two months from Rai Dispatch

1. Obtaining and providing pricing quotes and availability from suppliers, coordinating with our customers, and placing orders as needed.
2. Scheduled truck drivers, delivery vehicles, and ideal delivery windows and timeframes as necessary.
3. Accepted consumer and business client phone calls and
emails to coordinate delivery schedules and logistics.
4. Generate bills of lading, freight invoices, and delivery receipts, while maintaining records of all transactions and deliveries.
5. Update customer service software, to maintain work orders and customer database.
6. Data entry for transaction creation (receiving/shipping).
7. Handle city dispatch, payroll system, load- link, boarder
clearance.
8. Knowledge of Avaal, Accounts receivable/payables.
9. Regular Follow-up with the operations department to ensure that all relevant documents are accurate(products received and products shipped).

Timeline

Butcher

Warraich Meats
02.2024 - 04.2025

Supervisor

Tim Hortons
11.2022 - Current

Store Manager

Hudson's Bay
06.2020 - 10.2022

Representative

TELUS Store
01.2019 - 04.2020

Operations Assistant

Golden Boy Foods
01.2018 - 12.2019

High School Diploma -

BCM SENIOR SECONDARY SCHOOL

BBA - Business Administration

Canadore College of Applied Arts And Technology

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Simran Saini