Simran Saini
Montreal,QC
Summary
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
10
10
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT
REET DRIVING SCHOOL
MONTREAL, QC
06.2021 - Current
- Welcoming the clients at the office premises and dealing with the information and concern regarding the services
- Answering the phone calls and responding to the emails from present and prospective clients
- Maintaining and compiling the data and records in the files of clients as well as in the computer database system of the company
- Always maintaining the integrity and confidentiality of the data and records
- Making schedules for the clients as well as for the instructors and sending reminders via e-mails respectively
- Taking feedback from the clients regularly and making out ways to improve the services being offered to them
- Arranging business meetings online /in-person for marketing of the company
- Maintaining the office inventory includes- ordering books/ office supplies, forms etc
- Making bills for the services for clients and paying off bills in the name of the company
- Keeping regular records of expenses and income in the system.
CREW MEMBER
McDonalds
MONTREAL, QC
09.2020 - 06.2021
- Personalized guest experiences, going extra mile to satisfy customer needs
- Kept wait times low through fast order taking and payment processing
- Maintained high cleanliness and adhered to health code standards.
COMPUTER ADMINSITRATOR
CJS PUBLIC SCHOOL
JALANDHAR, INDIA
04.2017 - 02.2019
- Troubleshooting and identifying problems with school database
- Ensure database access and integrity for the staff
- Design and develop the curriculum and study material.
DATABSE ADMINISTRATOR AND COMPUTER SCIENCE TEACHER
SHRI GURU NANAK DAY BOARDING SEN. SEC. SCHOOL
JALANDHAR
04.2014 - 12.2016
- Answered incoming calls and responded to customer inquiries.
- Assisted in the development of new administrative systems, procedures and policies.
- Managed office supplies inventory and placed orders when necessary.
- Maintained filing system for important documents such as contracts and invoices.
- Created presentations using Microsoft PowerPoint for senior management team members.
- Performed data entry tasks into computer databases from paper documents.
- Developed spreadsheets to track project progress, budgets and other related data.
- Processed payroll information according to established guidelines.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Compiled statistical data from a variety of sources for analysis purposes.
- Ensured that all paperwork was completed accurately before submission deadlines.
- Assisted with budget preparation by collecting financial data from departments heads.
- Answered telephones to take messages or redirect calls to appropriate colleagues.
- Followed up with customer accounts to resolve unpaid or past due accounts.
- Checked office stock to determine supply levels and maintain inventory.
- Monitored payroll, credit card purchases and invoicing to prevent financial errors.
Education
ACS- NETWORKING AND INTERNET SECURITY SPECIALIST -
CDI COLLEGE
04.2022
MSC. MATHS -
LKC COLLEGE
07.2013
BSC. COMPUETR SCIENCE -
LKC COLLEGE
07.2011
Skills
- Attention to details
- Active Listening Skills
- Communication Skills
- Microsoft Office Proficiency
- Computer Proficiency
- Highly organized
- Organizational Skills
- Database Management
- Office Administration
- Clerical Support
- Reception oversight
- Appointment Scheduling
- Mail handling
- Expense Reporting
- Invoice Processing
- Calendar Management
Languages
- English
- French- B1
- Punjabi
References
PARMINDERJIT SINGH, REET DRIVING SCHOOL, parminderjitsingh290794@gmail.com
Languages
English
Native/ Bilingual
French
Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
References
References available upon request.
Timeline
ADMINISTRATIVE ASSISTANT
REET DRIVING SCHOOL
06.2021 - Current
CREW MEMBER
McDonalds
09.2020 - 06.2021
COMPUTER ADMINSITRATOR
CJS PUBLIC SCHOOL
04.2017 - 02.2019
DATABSE ADMINISTRATOR AND COMPUTER SCIENCE TEACHER
SHRI GURU NANAK DAY BOARDING SEN. SEC. SCHOOL
04.2014 - 12.2016
ACS- NETWORKING AND INTERNET SECURITY SPECIALIST -
CDI COLLEGE
MSC. MATHS -
LKC COLLEGE
BSC. COMPUETR SCIENCE -
LKC COLLEGE
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