Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Simran Rayat

Mississauga,Ontario

Summary

  • Dedicated and results-oriented professional with over 5 years of experience in retail management.
  • A proven leader with a track record of driving operational excellence, maximizing profitability, and enhancing customer satisfaction.
  • Possesses a comprehensive understanding of all facets of retail operations, from strategic planning and team leadership to inventory management and customer service.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cashier

No Frills
10.2022 - Current
  • Greet customers in friendly and welcoming manner and resolve any complaints or concerns in professional manner.
  • Operate cash register for cash, cheque, and credit card transactions with excellent accuracy levels.
  • Process returns and exchanges following established policies and procedures.
  • Verify condition of returned items and issue refunds or store credits.
  • Assist customers in locating items and provide information about promotions or discounts.

Shift Lead

McDonald’s
06.2021 - 10.2021
  • Greeting guests, taking orders, and processing payments. Managing delivery and mobile orders.
  • Ensured that restaurant operates smoothly during the shift.
  • Monitored food preparation to ensure that orders are accurate, of high quality, and prepared according to company standards.
  • Trained new team members on job responsibilities, customer service standards, and food safety procedures.
  • Monitored and manage inventory levels, ensuring that ingredients and supplies are well-stocked for the shift.

Assistant Store Manager

Interlake
11.2020 - 05.2021
  • Assisted in implementation of operational policies and procedures.
  • Conducted cash audits and reconciled cash registers at the end of shifts.
  • Provided ongoing training to staff on product knowledge, sales techniques, and customer service and Identified training needs and opportunities for professional development.
  • Implemented inventory control procedures and conducted regular stock assessments.
  • Ensured high level of customer satisfaction by addressing customer inquiries, concerns, and complaints.

Cook

Loaded Pierogi
01.2020 - 10.2020
  • Prepared and cooked food items based on standardized recipes or as directed by the chef.
  • Ensured that food is cooked to correct temperature and meets quality standards.
  • Followed proper food handling and sanitation procedures.
  • Monitored inventory levels and communicates with the kitchen manager or chef about restocking needs.
  • Ensured that dishes were plated attractively and according to established presentation standards.

Sales Associate

7-Eleven
08.2018 - 01.2020
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Count and verify starting cash balance at beginning of the shift and reconcile cash drawer at end of the shift.
  • Implemented and promoted sales events, discounts, or special promotions.

Education

Diploma - Office Administration

BITTS International Career College
Brampton, ON
03.2021

Diploma - Baking Foundation

Assiniboine Community College
Winnipeg, MB
12.2019

Skills

  • Excels in creating and implementing effective business strategies, optimizing workflows, and fostering positive work environment
  • Known for developing and mentoring high-performing teams to achieve and exceed performance targets
  • Adept at adapting to fast-paced and dynamic environments, with keen focus on delivering exceptional service and maintaining highest standards of quality

Certification

  • 2019 Food safety training certified.
  • WHMIS 2019-Workplace hazardous materials information system.
  • Trucking Dispatch and Load Brokerage Specialist

Timeline

Cashier

No Frills
10.2022 - Current

Shift Lead

McDonald’s
06.2021 - 10.2021

Assistant Store Manager

Interlake
11.2020 - 05.2021

Cook

Loaded Pierogi
01.2020 - 10.2020

Sales Associate

7-Eleven
08.2018 - 01.2020

Diploma - Office Administration

BITTS International Career College

Diploma - Baking Foundation

Assiniboine Community College

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Simran Rayat