Simran Raturi
North York,ON
Summary
Energetic, motivated, hard working and eager to contribute to business success. Experienced in providing high quality work and team productivity.
Overview
4
4
years of professional experience
Work History
Publishing Service Associate
Sagenext Infotech Private Limited
10.2021 - 04.2022
- Worked with internal and external partners to develop and execute content strategies.
- Performed well with project requirements and deadlines.
- Worked to assess competing websites in regards to content, look, and feel.
Sales Assistant
Lenskart.com
02.2021 - 05.2021
- Promptly responded to customer inquiries and resolved complaints to promote loyalty.
- Oversaw all aspects of guest experience functions.
- Analyzed customer feedback systems (Guest Survey and Secret Shopper) to provide information to management and staff regarding guest experience, performance results.
- Assisted staff with resolving complex customer issues and implementing targeted solutions through active listening and effective communication.
Cashier
The Grill Station
01.2018 - 04.2019
- Supply administrative support to accountant
- Performing clerical task such as filing, handling mail, making phone calls
- Basic book keeping.
Education
Master of Arts - Advertising - Account Management
Sheridan College, Mississauga
Mississauga, ON09.2024
Bachelor of Arts - Journalism And Mass Communication
Guru Gobind Singh Indraprastha University
Delhi, India09.2020
Skills
- Computer skills
- Cash handling
- Communication skills
- Teamwork
- Time management
- Organized
- Leadership and Organizational skill
- Customer service
- Problem solving
- Attention to Detail
- Writing
- Collaboration
- Multitasking
Timeline
Publishing Service Associate
Sagenext Infotech Private Limited
10.2021 - 04.2022
Sales Assistant
Lenskart.com
02.2021 - 05.2021
Cashier
The Grill Station
01.2018 - 04.2019
Master of Arts - Advertising - Account Management
Sheridan College, Mississauga
Bachelor of Arts - Journalism And Mass Communication
Guru Gobind Singh Indraprastha University
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