Summary
Overview
Work History
Education
Skills
Languages
Volunteering
Timeline
Generic

Simran Rakkar

Summary

Dedicated Full Service Associate passionate about customer service and ready to be hardworking. Focused on solving routine and complex problems to maintain customer satisfaction.

Overview

1
1
year of professional experience

Work History

Customer Service/Retail Worker

Stitch It
04.2023 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maximized seasonal revenue by actively promoting relevant items and participating in holiday-themed marketing campaigns.

Server

The Brighton Convention & Events Centre
12.2022 - 03.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Arranged table settings
  • Collaborated with kitchen staff and team members efficiently
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests

Coach Assistant

Hockey Diversity Alliance
12.2022 - 02.2023
  • Helped children put equipment on and get ready to be on the ice
  • Greeted children and parents while taking attendance every morning
  • Collaborated with other coaches to create and execute game plans.
  • Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
  • Utilized positive communication to encourage team and promote integrity and respect.
  • Boosted player confidence through personalized training sessions and continuous feedback.
  • Led groups of children safely through variety of activities.

Education

High School Diploma -

Agincourt Collegiate Institute
2621 Midland Ave, Scarborough, ON, M15 1R8

Skills

  • Patience and Empathy
  • Reliability and punctuality
  • Customer Service
  • Leadership
  • Effective Communication
  • Child Supervision
  • Problem-Solving

Languages

English
Native or Bilingual
French
Full Professional
Punjabi
Native or Bilingual

Volunteering

Canada Running Series- Toronto, ON

  • Handed out water to participating runners
  • Helped with Race kit pickup
  • Worked in a fast-paced environment



Timeline

Customer Service/Retail Worker

Stitch It
04.2023 - Current

Server

The Brighton Convention & Events Centre
12.2022 - 03.2023

Coach Assistant

Hockey Diversity Alliance
12.2022 - 02.2023

High School Diploma -

Agincourt Collegiate Institute

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Simran Rakkar