Simran Rai
Brampton,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
DISPATCH PROFESSIONAL (VOLUNTARY)
ERB TRANSPORT
01.2024 - Current
- ALERT BORDER SPECIALIST:using online tools to handle rejected calls and dispatching to new providers.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- filling webapp forms for people to clear roadside problems
- Dispatch leader at the sight
Office administrator
Cardinal meat specialist
01.2023 - 12.2023
- Maintain manual and computerized filing system
- Receiving calls from customers and other electronic enquiries
- Maintaining inventory
- Schedule and Confirm Appointments
- Maintain and manage digital database
- Arranging conferences, seminars, meetings and giving presentations
- Compile data, statistics and other information
Quality Control Technician
Cardinal Meat Specialists
06.2022 - 01.2023
- Conducted thorough root cause analysis for recurring issues, leading to targeted corrective actions and continuous improvement.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Tested and evaluated product precision against specifications to reduce discrepancies.
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
Receptionist
Touchstone ilets centre
01.2021 - 08.2021
- Receiving calls and interacting with students
- Managing accounts and taking bills
- Preparing documents and registration folders
- Manage communication channels such as phone calls and emails
Education
Certificate - Dispatching
ITS DISPATCH
Brampton, ONOffice administration -
St Clair College
04.2023
Short Course - Clerical and Typing
SN College
Banga, Punjab07.2021
Skills
- Microsoft Word
- Great Communicator
- Guest Experience
- Focused
- Conflict Resolution Techniques
- Strong Verbal and Written Skills
- Friendly, positive attitude
achievments
Best Employee of the Month : Awarded as employee of the month for the months of february,june,july in 2023
Shining Star of the week: has achieved this reward multiple times in company
Timeline
DISPATCH PROFESSIONAL (VOLUNTARY)
ERB TRANSPORT
01.2024 - Current
Office administrator
Cardinal meat specialist
01.2023 - 12.2023
Quality Control Technician
Cardinal Meat Specialists
06.2022 - 01.2023
Receptionist
Touchstone ilets centre
01.2021 - 08.2021
Office administration -
St Clair College
Short Course - Clerical and Typing
SN College
Certificate - Dispatching
ITS DISPATCH
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