Simran Pabla
Etobicoke,Canada
Summary
Experienced Retail Sales Associate and Assistant Manager who uncovers and addresses customer concerns and fields high-volume inquiries with an excellent resolution record. Maintains detailed, accurate documentation and consistent achievement of established performance goals.
Overview
4
4
years of professional experience
Work History
Part time sales associate
Homesense/Winners
06.2024 - Current
- Assisted customers in finding products and provided product information.
- Maintained organized and visually appealing sales floor displays.
- Collaborated with team members to ensure efficient store operations.
Assistant Manager
Fantasy Station Arcade
Etobicoke, Canada
12.2021 - 12.2023
- Utilized 80% of the POS system to process cash, credit card, and mobile pay transactions.
- Assisted customers with game rules and strategies to enhance their gaming experience.
- Supervised underage guests, enforcing age restrictions according to company policies and regulations.
- Handled escalating problems to improve customer relations, maintain brand loyalty and recapture lost revenue opportunities.
Sales Associate
Cherry Hill Programs
Toronto, Canada
11.2021 - 12.2021
- Processed payments quickly to keep customer flow moving.
- Handled issues professionally to company standards.
- Adapted to changing priorities and unexpected situations with a calm demeanor.
- Managed multiple tasks simultaneously while meeting deadlines.
Education
Honours Bachelor of Health Studies (BHS) - Health Policy, Management & Digital Health
York University
Toronto04.2027
Skills
- Customer Service
- Conflict Resolution
- Computer Reservation Software
- Cash-handling procedure
- Deposit accounting
- Microsoft Word
Languages
- English, Proficient (C2)
- Punjabi, Advanced (C1)
Language
English
Professional
Punjabi
Limited
Timeline
Part time sales associate
Homesense/Winners
06.2024 - Current
Assistant Manager
Fantasy Station Arcade
12.2021 - 12.2023
Sales Associate
Cherry Hill Programs
11.2021 - 12.2021
Honours Bachelor of Health Studies (BHS) - Health Policy, Management & Digital Health
York University
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