Excellent at fostering positive relationships and maintaining a collaborative environment while managing multiple tasks efficiently
Maintained confidentiality and handled sensitive information with discretion
Utilized Outlook, Excel, Word, and Access to manage schedules, track inventory, and streamline administrative tasks, ensuring accuracy and timely execution
Responded to customer needs, resolving issues quickly and maintaining high service standards
TPA In-Charge & Administrative Assistant
Central Hospital & Maternity Home
02.2021 - 11.2021
Company Overview: India
Managed the documentation for insured patients, ensuring all records were accurately maintained and timely submitted
Coordinated with the accounting team to ensure seamless billing and insurance claims processing
Proactively monitored the hospital's license renewals, ensuring all necessary licenses were renewed on time and in compliance with regulatory requirements
Played a key role in the successful achievement of NABH certification, working closely with the team to ensure all standards and documentation were met
Maintained the confidentiality of sensitive patient information and insurance details, ensuring compliance with hospital and industry regulations