Dedicated professional looking for a growth-oriented opportunity to apply extensive experience performing biotechnology procedures across many disciplines in technically demanding environment.
Overview
6
6
years of professional experience
Work History
Employee
DOMINOZ
Chapeltown, Sheffield
01.2021
Serving customers and taking orders.
Warehouse Worker
Sports Direct
Sheffield ( United Kingdom)
01.2023 - 03.2024
Printing pricing tags and repricing tags.
Loaded, unloaded, and moved material to and from storage and production areas.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Customers Service Representative
Ant Marketing
Sheffield ( United Kingdom
01.2022 - 10.2022
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Receptionist
G.S Plastic showroom
Rampura Phul, Punjab
08.2018 - 08.2020
Serving customers
Displaying items
Helping with Promotions
Promoting new products to customers
Education
Master Of Management - Business
Providence University College(2025-2026)
Winnipeg, MB
Master of Science - Pharmacology and Biotechnology
Sheffield Hallam University
Sheffield
01.2021
Bachelor of Science - Plant Biotechnology
Punjab Agricultural University
Punjab
01.2018
Skills
Excellent communication and organizational skills
Ability to hard works
Can work individually and in a team
Proficient in Microsoft office
Student council president
Handball team captain
Languages
Punjabi
Full Professional
English
Full Professional
Hindi
Full Professional
Accomplishments
University merit certificate
Certificate of1st position in handball (2015-2017)
Qualifications Summary
Technical and Laboratory Skills: Highly competent in operating a wide range of equipment and implementing various laboratory techniques, including DNA extraction, Liquid handlers, Biochip Array Technology, protein expression, Microbiology, Cloning, gel electrophoresis, microscopy, SDS-PAGE, Protein purification, protein purification software, Western blotting, Dissection, Dehydration, Preparation of moulds, Section cutting, Haematoxylin and eosin stanning ,WGA-FITC staining, PCR, RT-PCR, qPCR, and ELISA.Mammalian cell line maintenance, buffer, and culture medium preparation are all key activities that enable the day-to-day operations of cell culture labs. Housekeeping of specified labs and equipment, including tissue culture bench top lab areas, waste disposal, and equipment maintenance and repair. To provide Excellent Helping to maintain, audit-ready standards in the laboratory and laboratory equipment. Preparing cells for mycoplasma infection tests and cell authenticity on a regular basis. Maintaining a neat and organized cell growing environment to reduce the danger of contamination. As necessary within the quality system, maintaining outstanding cell culture records.
Project Management Competencies: Expert in working collaboratively with peers and senior management to fulfil multi-faceted group project duties on time.
Critical Thinking & Data Analysis: Exceptional at analysing data obtained while doing laboratory procedures and evaluating existing pharmacology and biotechnology research using theoretical and scientific ideas
Communication and interpersonal Skills: In response to shifting goals, changing demands, and growing difficulties, crucial in communicating clearly with personnel and customers across technical working environments.
Documentation & Report Writing: well-versed in assembling important information from various sources to create complete documentation and reports accurately and precisely.
Timeline
Warehouse Worker
Sports Direct
01.2023 - 03.2024
Customers Service Representative
Ant Marketing
01.2022 - 10.2022
Employee
DOMINOZ
01.2021
Receptionist
G.S Plastic showroom
08.2018 - 08.2020
Master of Science - Pharmacology and Biotechnology