Hardworking employee enthusiastic about learning finance field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Representative
Telus
Etobicoke, ON
08.2021 - Current
Increased sales by offering advice on purchases and promoting additional products.
Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Retained excellent client satisfaction ratings through outstanding service delivery.
Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Organized sales paperwork, presented proposals and finalized contracts.
Documented customer interactions using SalesForce to capture data in processing system.
Produce Clerk
Freshco
Mississauga, ON
04.2021 - 08.2021
Pleasantly greeted customers and provided prompt and courteous service.
Received and unloaded new items upon delivery and checked products for damage and order accuracy.
Assisted customers with price checking fruits and vegetables and finding requested items in department.
Checked for outdated and overripe grocery items and removed from inventory.
Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.
Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
Warehouse Receiver
Amazon
Brampton, ON
10.2020 - 04.2021
Utilized forklift or pallet truck to load, unload, transport and store goods.
Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Sorted and delivered materials to different work areas and staff.
Unloaded pallets and deliveries and organized products in warehouse.
Compared shipping orders and invoices against contents received to verify accuracy.
Inspected incoming and outgoing shipments to identify discrepancies with records.
Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Cashier
McDonald's
Niagara Falls, ON
02.2020 - 06.2020
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
Sales Associate
Victoria's Secret
Calgary, AB
08.2019 - 01.2020
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Solved customer challenges by offering relevant products and services.
Processed product returns and assisted customers with other selections.
Education
Bachelor of Commerce - Finance
Humber Institute of Technology And Advanced Learning
Toronto, ON
06.2024
High School Diploma -
Notre Dame High School
Calgary, AB
06.2018
Skills
Sales Representation
Maintaining Customer Database
Onsite Product Demonstrations
Consultative Sales Strategies
Precision and Accuracy
Effective and Professional Communication
Certification
Standard First Aid - BLS CPR (HCP) Training - March 2020-2023
Timeline
Sales Representative
Telus
08.2021 - Current
Produce Clerk
Freshco
04.2021 - 08.2021
Warehouse Receiver
Amazon
10.2020 - 04.2021
Cashier
McDonald's
02.2020 - 06.2020
Sales Associate
Victoria's Secret
08.2019 - 01.2020
Bachelor of Commerce - Finance
Humber Institute of Technology And Advanced Learning